Summary
Overview
Work History
Education
Skills
References
Websites
Timeline
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Emily Yarnell

Emily Yarnell

Schiller Park,IL

Summary

Highly motivated with a background in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

9
9
years of professional experience

Work History

Sales Associate

Bath & Body Works
Rosemont, IL
05.2024 - Current
  • Processed credit card transactions quickly and securely.
  • Stocked shelves and organized displays to focus customer attention on specific items.
  • Helped customers find products, answered questions, and offered product advice.

Entrance Staff

13th Floor Haunted House
Schiller Park, IL
10.2024 - 11.2025
  • Performed various tasks related to set-up and tear down of props and scenery in the haunt.
  • Responded quickly and efficiently to customer complaints or feedback regarding their experience.
  • Greeted guests and provided them an overview of safety guidelines for the haunted attraction.

Sales Associate

Forever 21
Rosemont, United States
08.2023 - 03.2024
  • Maintained an accurate customer database that improved customer segmentation and targeting efforts
  • Utilized effective customer loyalty programs that increased customer loyalty by 5%
  • Unloaded and stocked merchandise from delivery trucks, ensuring accuracy and timeliness

Scare Actor

13th Floor Haunted House
Schiller Park, United States
08.2023 - 11.2023
  • Styled and altered costumes to ensure a perfect fit for each character
  • Worked collaboratively with other actors to create a terrifying and engaging scenes
  • Facilitated improvisation exercises to create a more dynamic scare experience

Front Desk Attendant

Lake Forest Ice Rink
Lake Forest, United States
01.2022 - 05.2023
  • Monitored and maintained the lobby area to ensure a clean, safe, and pleasant environment for guests and staff
  • Managed operations, ensuring that all inquiries were addressed in a timely and efficient manner
  • Trained new employees on front-desk operations and procedures

Social Media Marketing Intern

Schiller Park Library
Schiller Park, United States
05.2022 - 08.2022
  • Implemented a social media marketing strategy that increased engagement with target audiences by 20%
  • Developed an online presence through social media and digital marketing
  • Created and managed ad campaigns

Sales Associate

Hot Topic
Rosemont, United States
12.2017 - 01.2018
  • Collaborated with other retail staff to ensure all customer needs were met in a timely manner
  • Performed cashier duties in a high-volume setting, processing up to 20 transactions per shift
  • Demonstrated excellent customer service skills in a fast-paced environment and achieved employee-of-the-month honors

Waitress

Bernie's Tap & Grill
Chicago, United States
06.2016 - 09.2016
  • Ensured that all tables were properly set and clean, resulting in a high rating from health inspectors
  • Demonstrated a high level of accuracy in taking orders and delivering food, resulting in few customer complaints
  • Provided knowledgeable and courteous service, causing positive reviews from customers

Education

Bachelor of Arts - Communications

Lake Forest College
Lake Forest
05.2023

High School Diploma -

East Leyden High School
Franklin Park
05.2019

Skills

  • Multitasking and organization
  • Customer service
  • Conflict resolution
  • Illustrator and photoshop knowledge
  • Microsoft Office knowledge

References

  • Linda Dillman, from Bernie's Tap & Grill, 7733201898
  • Tina Setzer, from Schiller Park Library, 8474949343

Timeline

Entrance Staff

13th Floor Haunted House
10.2024 - 11.2025

Sales Associate

Bath & Body Works
05.2024 - Current

Sales Associate

Forever 21
08.2023 - 03.2024

Scare Actor

13th Floor Haunted House
08.2023 - 11.2023

Social Media Marketing Intern

Schiller Park Library
05.2022 - 08.2022

Front Desk Attendant

Lake Forest Ice Rink
01.2022 - 05.2023

Sales Associate

Hot Topic
12.2017 - 01.2018

Waitress

Bernie's Tap & Grill
06.2016 - 09.2016

Bachelor of Arts - Communications

Lake Forest College

High School Diploma -

East Leyden High School

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Emily Yarnell