Emily Yates
Fruita,CO
Summary
I am seeking a job in the Social work field. At the Micro, mezzo and macro levels. To build and improve my knowledge and further my career progression. I have been successful at implementing a clinical approach to patient care. I am able to remove potential personal biases to help each patient in an objective and logical way. I am an invested Social Worker driven to form trusting relationships with clients and advocate for their best interests. I am specialized in geriatric and hospice patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospice Social Worker
Hopewestco
10.2021 - Current
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided ongoing counseling to help patients deal with conditions and processes
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Collaborated with healthcare providers to drive continuity of care.
- Maintained detailed records of patient progress, documentation of services and case notes.
Bereavement Internship Student
HopeWest
08.2023 - 05.2024
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Interacted with customers by phone, email, or in-person to provide information.
- Sorted, organized, and maintained files.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Collaborated with senior management on new initiatives to build confidence.
- Explored new technologies and approaches to streamline processes.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Evaluated risk to client or others by gathering information and conducting assessments.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Documented risk to each client and context of concerns.
- Encouraged patients to discuss experiences in group and individual settings.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Completed one-on-one counseling with broad range of clients suffering from grief and loss.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Social Service Director
Mantey Heigths
02.2018 - 09.2021
- Worked with senior case managers to coordinate team development activities and trainings.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Secured housing, medical care for Residents by collaborating with various community agencies.
- Provided social work services to residents and family members, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals.
Social Services Director
Welbrook Senior Living
04.2017 - 01.2018
- Developed and created programs and monitored their effectiveness to ensure that it was meeting the needs of individuals.
- Referred families to shelters, legal resources and educational programs.
- Provided emotional support while with residents to develop long term plans and goals.
- Worked closely with organizations, individual businesses and government agencies to foster a welcoming climate for business.
- Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
- Addressed and resolved building problems and complaints in a tactful and timely manner.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Offered constructive feedback and contributed ideas at weekly staff meetings.
- Gathered information and filed reports to resolve complaints.
- Referred residents and families to community resources to improve well-being and quality of life.
- Intervened in crisis situations to protect residents and others.
Social Worker
Mantey Heights Rehabilitation & Care Center
03.2016 - 05.2017
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Referred clients to social services agencies.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
- Collaborated with court, law enforcement and community providers.
- Referred patients to psychiatric and medical examinations, as well as to family assessment planning teams.
- Coordinated patient care from pre-admission to post-discharge follow-up.
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
- Person centered care plans and care planning
- Evaluations on admission, quarterly and annual (Bims,PHQ9)
- Behavior tracking on Psychotropic medications as well as tracking gradual reduction and medication increases.
- ULTC referrals to DHS
- Quality assurance performance Indicator (QAPI)
- PASRR
- Resident room relocation and paperwork
- Community integration, Home health services
- Team meetings
- Adult Protection services referrals
- MDS evaluations
- In charge of Hearing, Dental and vision appointments and referrals
Practicum
Mantey Heights
02.2017 - 05.2017
- 225 hours Cognitive Assessments Psychosocial assessments Medicare and Medicaid training Genograms Discharge Planning Care Plans Ariel Clinical Services 225 hours.
Education
Master of Arts - Social Work
Colorado Mesa University
Grand Junction, CO05.2024
Bachelors - Social Work
Colorado Mesa University
Grand Junction, CO05.2017
Skills
- Culturally-sensitive
- Reliable
- Elderly Care
- Grief Counseling
- Leadership
- Self Motivation
- Conflict Resolution
- Great Communication
- Empathy
- Critical thinking
- Client needs assessments
- Psychosocial assessments
- Goal-oriented
- Patient-Focused
- Assessment Skills
- Individual Counseling
- Empathy and Compassion
- Grief Counseling Techniques
- Organizational Skills
- Crisis Intervention
- Resource Coordination
- Problem Solving
- Psychoeducation
- Active Listening
- Patient Confidentiality
- End of Life Care
Certification
- Dementia Certified
- Assist training
- PASRR training
- Abuse and Neglect training and certification
- Relias training
Timeline
Bereavement Internship Student
HopeWest
08.2023 - 05.2024
Hospice Social Worker
Hopewestco
10.2021 - Current
Social Service Director
Mantey Heigths
02.2018 - 09.2021
Social Services Director
Welbrook Senior Living
04.2017 - 01.2018
Practicum
Mantey Heights
02.2017 - 05.2017
Social Worker
Mantey Heights Rehabilitation & Care Center
03.2016 - 05.2017
Master of Arts - Social Work
Colorado Mesa University
Bachelors - Social Work
Colorado Mesa University
- Dementia Certified
- Assist training
- PASRR training
- Abuse and Neglect training and certification
- Relias training
Similar Profiles
Shilo PalmerShilo Palmer
Family Practice Nurse Practitioner at Cedar Point HealthFamily Practice Nurse Practitioner at Cedar Point Health
Kery AndersonKery Anderson
Field Service Technician at Arnold MachineryField Service Technician at Arnold Machinery
April Lewis-GiesApril Lewis-Gies
RVT, CCRT, Veterinary Practice Manager at VCA Tiara Rado Animal HospitalRVT, CCRT, Veterinary Practice Manager at VCA Tiara Rado Animal Hospital