Emily Yu
Cupertino,CA
Summary
Passionate about leveraging AI-driven technologies to revolutionize communication and elevate social media strategies for impactful connections and addressing societal issues. Seeking to further develop expertise in content creation, digital media, brand engagement, and AI applications through hands-on collaboration opportunities within the industry.
Overview
3
3
years of professional experience
Work History
Speech Coach
San Jose State University
01.2025 - Current
- Conduct weekly detailed assessments of tutoring sessions, identifying areas for tutees' improvement and developing targeted action plans.
- Build rapport with tutees by establishing an uplifting environment conducive to open dialogue about personal goals, challenges, strengths, and weaknesses in public speaking endeavors.
- Support tutees in crafting engaging speeches that effectively convey their key messages to target audiences.
- Collaborate with the directors and fellow tutors to determine how best to support student success.
Barista Trainer
Starbucks
05.2022 - 01.2025
- Successfully trained three new team members; enhanced their store operation skills (e.g., communication, time management, and problem-solving).
- Crafted handmade training guides for new team members; ensuring training sessions are effective, productive, and completed in a timely manner.
- Collaboratively worked closely with the store manager and shift supervisors to develop and facilitate weekly training plans for new team members.
- Contributed to achieving daily sales goals through consistent sampling, upselling, and promotional events.
- Conversant with the Starbucks mobile app; explained to customers the numerous benefits (e.g., decreased wait time, app-only promotions, and rewards program); increased the number of mobile app downloads in the store.
Education
Bachelor of Arts - Communication
San Jose State University
San Jose, CA05-2026
Skills
- Public speaking expertise
- Audience engagement
- Confidence building
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
Timeline
Speech Coach
San Jose State University
01.2025 - Current
Barista Trainer
Starbucks
05.2022 - 01.2025
Bachelor of Arts - Communication
San Jose State University
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