Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Emily Yungen

Janesville,WI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Adolescent Health Outreach Program Manager

Community Action Inc
06.2021 - Current
  • Oversight of the daily operations, planning, and development of the PREP program.
  • Management of staff, program development, and enforcement of policies and procedures.
  • Facilitation of evidence-based curriculum in accordance with grant requirements set by the Wisconsin Department of Health Services.
  • Assistance in the development of the program budget, budget administration, monitoring expenditures, and coordination with the CAI finance department.
  • Ensuring compliance with all funding budget and program requirements, including documentation and reporting.
  • Serving as the primary point of contact for funding sources.
  • Development and implementation of a recruitment plan for program participants.
  • Determination of eligibility and enrollment of participants in PREP.
  • Maintenance of a client database for tracking and program progress.
  • Assistance to participants in accessing community resources and services.
  • Participation in the development and implementation of grant/funding requests, work plans, and evaluation activities.
  • Upholding the confidentiality of sensitive information and materials.
  • Alignment of responsibilities with the Community Action mission, vision, values, and policies.
  • Support of the Community Action Strategic Plan and adaptability to evolving program needs.
  • Involvement in fund development efforts related to donor support for programs and Community Action funding.
  • Ensuring that program delivery aligns with agency cultural competence and integration commitments.

Membership Services Representative

Ymca of Northern Rock County
03.2019 - 01.2023
  • Selling new membership
  • Give tours of the building
  • Assist current members with checking in and making reservations
  • Register participants for activities
  • Train new employees.
  • Supported new members by facilitating connections with established participants and smooth integration into activities.
  • Assisted prospective and established members in person or by telephone.
  • Helped members navigate systems, pay for services and resolve different concerns.
  • Maintained strict safety standards facility-wide and with every group.

Caregiver

BrightStar Care
06.2020 - 07.2021
  • Provided personal care to clients, including bathing, grooming, oral care, dressing, and toileting.
  • Documented and reported any changes or concerns to the RN Case Manager.
  • Promoted quality care with a focus on clients' individual needs and well-being.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Office Manager

Life Dance Academy
06.2019 - 09.2020
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Reported to senior management on organizational performance and progress toward goals.


Health Unit Coordinator

Fort Memorial Hospital
12.2017 - 02.2019
  • Assisted with processing patient admissions, transfers and discharges.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Instructional Aid

The Richardson School
09.2018 - 01.2019
  • Help students with personal cares
  • Be involved in behavior/crisis intervention
  • Administer medication
  • Incident report-writing
  • Facilitate learning activities for students
  • Accompany students and camp attendees on outings/field trips

Vocational Direct Support Specialist Float

St. Coletta of Wisconsin
11.2016 - 09.2018
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Monitored progress and documented patient health status changes to keep care team updated.

Community Support Specialist

Catholic Charities
06.2015 - 01.2017
  • Produced crisis management and intervention plans for communities in need.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Assisted in implementation of community support services in alignment with needs.
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.

Autism Tech II

Mercy Health
03.2014 - 03.2016
  • Provides in-home and community behavioral services to patients with autism as directed in the treatment plan.
  • Participates as a treatment team member by attending meetings, providing feedback about patient progress, and sharing impressions of patient status.
  • Documents observations and care provided in the medical record.
  • Observes patients and reports adverse reactions to medication or treatment to the Program Supervisor and/or Qualified Supervising Provider
  • Participates in department and unit performance improvement activities.
  • The employee will need to maintain current de-escalation training and utilize de-escalation techniques on a daily basis.

Education

Bachelor of Science - Psychology

Purdue Global University
11.2025

Skills

  • Attention to detail
  • Communication skills
  • Written communication skills
  • Documentation and control
  • Data entry
  • Business Administration
  • Scheduling
  • Excellent multi-tasking ability
  • Office administration
  • Administrative support
  • Event planning
  • Organizational skills
  • Sorting and labeling
  • Database administration
  • Clear oral/written communication
  • Mail handling
  • Bookkeeping
  • Budgeting
  • Clerical support

Volunteer Experience

Tim Tebow Foundation, Beloit, WI, I volunteer with the Tim Tebow Foundation to provide a Prom experience for special needs students and adults. This has been held annually for the past 4 years at Central Christian Church in Beloit, WI. In 2019, the church elected to sponsor their own event. It is called “Shine.” The format remains the same as it did with the Tim Tebow Foundation with one exception: the event will be held in the Spring warmer weather instead of the bitter wind month of February! I have helped with this event since it began. I am passionate about this ministry, and I love seeing the attendees so happy

Timeline

Adolescent Health Outreach Program Manager

Community Action Inc
06.2021 - Current

Caregiver

BrightStar Care
06.2020 - 07.2021

Office Manager

Life Dance Academy
06.2019 - 09.2020

Membership Services Representative

Ymca of Northern Rock County
03.2019 - 01.2023

Instructional Aid

The Richardson School
09.2018 - 01.2019

Health Unit Coordinator

Fort Memorial Hospital
12.2017 - 02.2019

Vocational Direct Support Specialist Float

St. Coletta of Wisconsin
11.2016 - 09.2018

Community Support Specialist

Catholic Charities
06.2015 - 01.2017

Autism Tech II

Mercy Health
03.2014 - 03.2016

Bachelor of Science - Psychology

Purdue Global University

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Emily Yungen