Emily Zaragoza
Whittier,CA
Summary
Motivated and dedicated professional actively working towards obtaining a Pharmacy Technician license. Solid foundation in retail settings, excelling in delivering exceptional customer service, resolving complex problems, and providing top-notch patient care. Strong commitment to excellence and equipped with the skills necessary to thrive in the dynamic field of pharmacy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
In Home Support Services (IHSS)
09.2017 - Current
- Provided compassionate care and support to clients, ensuring their safety, comfort, and wellbeing
- Maintained a clean and organized living environment by performing light housekeeping duties
- Provided companionship and emotional support
- Administered medications accurately following prescribed dosages
- Coordinated transportation services for medical appointments or social outings
- Engaged in active listening during conversations with clients, showing empathy and understanding
- Demonstrated flexibility in scheduling to accommodate changing needs of clients
- Provided respite care for family caregivers, allowing them time for self-care and personal responsibilities
Externship
CVS Pharmacy inside Target Store
02.2025 - 03.2025
- Assisted pharmacists in accurately dispensing medications to patients, ensuring adherence to dosage instructions and safety protocols
- Provided excellent customer service by answering inquiries from patients regarding prescription refills, insurance coverage, and medication interactions
- Operated computer systems to enter prescription information accurately into the pharmacy database system
- Maintained a clean and organized work environment in accordance with regulatory standards such as USP guidelines for sterile compounding practices
- Assisted customers at the front counter by processing payments for prescriptions using cash registers or point-of-sale systems
- Maintained knowledge of current pharmacy laws, regulations, and industry best practices to ensure compliance with state and federal requirements
- Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information during all interactions
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
Delivery Driver
Stryker
05.2023 - 08.2024
- Maintained a clean and well-maintained vehicle, conducting regular inspections and reporting any issues promptly
- Adhered to all traffic laws and regulations while driving, prioritizing the safety of passengers at all times
- Managed scheduling and routing efficiently to optimize time management and ensure timely pickups and drop-offs for multiple patients
- Communicated effectively with dispatchers to receive trip assignments and provide updates on arrival times
- Followed established protocols for handling emergencies or unexpected situations during transport, remaining calm under pressure
- Maintained accurate records of mileage, fuel consumption, trip details, patient information, and other required documentation
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality of patient information during transport
- Successfully navigated through heavy traffic areas using GPS systems/maps while adhering to designated routes
Education
Online course in Pharmacy Technician -
Rio Hondo College
Whittier, CA02.2025
High school diploma - undefined
Marc & Eva Stern Math And Science
Los Angeles, CA05.2010
Skills
- Basic Computer Competency
- Patient Care Assistance
- HIPAA Regulations Knowledge
- Proficient in Spanish
- Customer Service
- Adaptable Learner
- Analytical Problem-Solving
- Consistent Dependability
- Operational Equipment Management
- Proficient Time Management
- Effective Team Collaboration
- Proficient in Pharmaceutical Calculations
- Processing Incoming Supplies
- Manual Dispensing Skills
- Medication Labeling
- Shelf Organization
Certification
- Driver's License
- Pharmacy Technician License
Personal Information
Willing To Relocate: Anywhere
Languages
Spanish
Native or Bilingual
Timeline
Externship
CVS Pharmacy inside Target Store
02.2025 - 03.2025
Delivery Driver
Stryker
05.2023 - 08.2024
Caregiver
In Home Support Services (IHSS)
09.2017 - Current
High school diploma - undefined
Marc & Eva Stern Math And Science
Online course in Pharmacy Technician -
Rio Hondo College
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