Summary
Overview
Work History
Education
Skills
Leadership Experience
Awards
Work Availability
Work Preference
Affiliations
Software
Certification
Timeline
Hi, I’m

Emily Ziemba

Phoenix,AZ
Emily Ziemba

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
years of professional experience

Work History

Historic Charleston Foundation

Director of Retail
10.2021 - 09.2023

Job overview

  • Streamlined inventory management processes for improved efficiency and reduced waste.
  • Maximized store profitability with effective budgeting, cost control, and revenue generation tactics. Resulting in over 25% increase over budget.
  • Optimized store layout to facilitate seamless shopping experiences for customers while maximizing sales potential of high-margin items.

Nordstrom Rack

Store Manager
02.2019 - 10.2021

Job overview

  • Managed daily operations of $10 million store to ensure smooth functioning, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed over 40 store employees successfully in fast-paced environment through proactive communication and positive feedback.

Nordstrom

Multi-Channel Assistant Buy Planner
02.2018 - 02.2019

Job overview

  • Analyzing ways to improve depth of inventory content by need & size by location for 115 full-price stores in United States and 6 in Canada.
  • Optimized inventory control, reducing waste and improving cost efficiency for multi-million for private label.
  • Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects. Implemented JDA.

Nordstrom

Divisional Regional Merchandiser
01.2015 - 02.2018

Job overview

  • Assessed merchandise mix regularly, making adjustments based on regional preferences and sales performance data for growth of $250 million women's business.
  • Collaborated with cross-functional teams for successful product launches and promotions for 6 departments.
  • Analyzed sales data to identify trends and opportunities for growth within region of 16 stores.

Nordstrom

Department Manager
09.2013 - 12.2014

Job overview

  • Maintained visually appealing department layout that effectively showcased products and enticed customers to make purchases boosting more than $8million in sales.
  • Boosted employee morale through recognition programs, resulting in increased productivity and overall job satisfaction. Guided two employees to $1 million sellers for first time.
  • Enhanced sales performance with effective staff training and development programs, focusing on product knowledge and upselling techniques resulting in one of first $1 million Free People floors in company.

Nordstrom

Interim Personal Stylist Manager
08.2014 - 09.2014

Job overview

  • Connecting and ensuring relationship between customers and stylist by implementing new scheduling system.
  • Supported stylist team of 20 to build solid customer relationships & exceed personal goals.
  • Demonstrated leadership within store as teacher of relationship selling to over 300 employees.

Nordstrom

Department Manager
02.2012 - 08.2013

Job overview

  • Established clear performance expectations and goals for 10 staff members which led to increased accountability through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

Nordstrom Rack

Department Manager- New Store
03.2011 - 02.2012

Job overview

  • Maintained professional work environment by addressing conflicts proactively and fostering open communication among over 40 staff members.
  • Educated department policies, procedures and standards to establish productivity and quality for new store opening.
  • Spearheaded talent acquisition efforts, hiring top candidates to strengthen department's capabilities.

Nordstrom Rack

Assistant Department Manager New Store
08.2010 - 03.2011

Job overview

  • Maximized execution of new store opening business plans to surpass service and volume expectations by 10%.
  • Demonstrated adaptability by taking on additional responsibilities when necessary, showcasing leadership potential beyond assistant level position role scope requirements.
  • Conducted regular performance evaluations for20 team members, providing constructive feedback for continuous improvement and outstanding customer service.

Nordstrom

Internship Sales
06.2009 - 08.2009

Job overview

  • 10 week learning program; included Nordstrom’s Management Program
  • Gained hands-on experience in various software programs unique to Nordstrom, increasing proficiency and expanding technical skill set.
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.

Education

Northern Arizona University
Flagstaff, AZ

Bachelor of Science from Merchandising And Buying Operations
05.2010

University Overview

  • Minor in Business
  • Member of Delta Delta Delta
  • Elected to Vice President of Chapter Development for Delta Delta Delta
  • Member of Order of Omega, Student Athlete Advisory Committee
  • Member of National ranked NAU Dance Team.

Skills

  • Customer Service
  • Team Supervision
  • Problem-Solving
  • Business Analytics
  • Strategic Planning
  • Purchasing and Planning
  • KPI Tracking
  • P&L Management

Leadership Experience

Leadership Experience

Delta Delta Delta - Sorority, Vice President of Chapter Development, Student Athlete Advisory Committee - Varsity Dance Team representative

Awards

Awards
Gold Axe Award Recipient
Availability
See my work availability
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Available
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saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefitsFlexible work hoursTeam Building / Company Retreats4-day work weekPaid time off401k matchWork from home optionStock Options / Equity / Profit SharingPersonal development programs

Affiliations

Affiliations
  • Delta Delta Delta

Software

JDA

Outlook

Excel

Tableau

Certification

  • Shopify Training - 2022

Timeline

Director of Retail
Historic Charleston Foundation
10.2021 - 09.2023
Store Manager
Nordstrom Rack
02.2019 - 10.2021
Multi-Channel Assistant Buy Planner
Nordstrom
02.2018 - 02.2019
Divisional Regional Merchandiser
Nordstrom
01.2015 - 02.2018
Interim Personal Stylist Manager
Nordstrom
08.2014 - 09.2014
Department Manager
Nordstrom
09.2013 - 12.2014
Department Manager
Nordstrom
02.2012 - 08.2013
Department Manager- New Store
Nordstrom Rack
03.2011 - 02.2012
Assistant Department Manager New Store
Nordstrom Rack
08.2010 - 03.2011
Internship Sales
Nordstrom
06.2009 - 08.2009
Northern Arizona University
Bachelor of Science from Merchandising And Buying Operations

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Emily Ziemba