Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Emily A. Campbell

Philadelphia,PA

Summary

Conscientious Field Service Technician with over 10 years in background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions. Accustomed to working flexible shifts and changing work schedules. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Field Service Technician

PGW
Philadelphia, PA
05.2014 - Current
  • Performing maintenance and repairs on gas-fired appliances such as furnaces, boilers, water heaters and space heaters.
  • Diagnosing problems using knowledge gained from experience as well as from technical manuals.
  • Responding promptly to emergency service calls related to gas leaks, fires, building collapses, c/o calls underground burn outs and any sort of explosions caused by malfunctioning equipment.
  • Testing for gas leaks in residential and commercial buildings using specialized tools and meters.
  • Instructing customers on how to properly operate, care for and configure appliances.
  • Analyzing schematic drawings, product manuals, and troubleshooting guides to diagnose and repair problems.
  • Repairing leaks in pipes, valves, fittings, and other components of the utility systems.
  • Ensuring compliance with safety regulations while performing tasks associated with utilities.
  • Performing troubleshooting, repairs and upgrades to gas meters and appliances.
  • Answering emergency calls and responded quickly to repair urgent issues.
  • Installing new piping and meter sets.
  • Assisting distribution and wearing proper personal protective equipment
  • Driving company vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Responding to customer questions and deescalated situations with professionalism and calmness.

Meter Technician

Grid One Solutions Inc.
Philadelphia, PA
06.2013 - 05.2014
  • Updated customer records with information related to meter installation and repair work performed.
  • Conducted on-site surveys of existing meter installations to identify problems and recommend solutions.
  • Prepared detailed reports documenting all maintenance activities performed on each meter installation.
  • Coordinated with utility personnel to ensure that all necessary paperwork is completed accurately before a meter is installed or removed from service.
  • Assisted in the preparation of estimates for new meter installations or upgrades.

Dietary Aide

Saunders House
Wynnewood, PA
11.2008 - 05.2013
  • Set up trays and food service carts to deliver food to residents.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Delivered meals to residents and patients in their rooms when requested.
  • Treated patients and team members with dignity and respect.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Helped with meal prep for daily meals, following strict sanitation, and food handling guidelines
  • Stocked supplies in dining areas as needed.

Education

Building Maintenance Certificate - Building And Property Maintenance

Orleans Technical Institute
Philadelphia, PA
03-2020

HVAC Certification - HVAC Installation And Repair

All-State Careers
Essington, PA
06-2012

High School Diploma -

Career And Academic Development Institute
Philadelphia, PA
06-2010

Associate of Arts - Business

Community Of Philadelphia
Philadelphia, PA

Skills

  • OSHA Certification
  • Customer Service
  • Smith Driving Certified
  • Field Safety Trained
  • Repairing Appliances
  • Diagnostic Testing
  • Reading Wiring Diagrams
  • Problem-Solving
  • Customer Consulting
  • Valid Driver's License
  • Mechanical Aptitude
  • Technical Analysis
  • Emergency Response

Timeline

Field Service Technician

PGW
05.2014 - Current

Meter Technician

Grid One Solutions Inc.
06.2013 - 05.2014

Dietary Aide

Saunders House
11.2008 - 05.2013

Building Maintenance Certificate - Building And Property Maintenance

Orleans Technical Institute

HVAC Certification - HVAC Installation And Repair

All-State Careers

High School Diploma -

Career And Academic Development Institute

Associate of Arts - Business

Community Of Philadelphia

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Emily A. Campbell