Emily Ann E. Bello

• Enhanced clinic efficiency by assisting doctor and physician assistant with routine procedures and diagnostic tests, medication reconciliation, refill prescription, order/writing script for lab and radiology, calling/emailing patient for any correspondents, processing prior authorization for medications and radiology orders.
• Directed patients to exam rooms, taking vitals and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Performed phlebotomy tasks and other laboratory test efficiently.
• Administers injections as prescribed, adhering strictly to protocols for patient safety.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Assisted with billing and coding processes, ensuring accurate insurance claims.

Office Manager:

• Payroll, sending patient charges, maintaining the orderliness and cleanliness of the office, checking mail, writing/deposit checks, ordering and paying bills, preparing quarterly report for accounting, updating certificate/insurance for both office providers.

• Directing and assisting patients, scheduling appointments, OHIP billing, answer telephone calls, do patient re-calls, write/complete referrals, prescription refills, processing insurance claims, assist doctor in the laboratory for patient’s physical exam, making/organizing patients charts, filing out of medical report, paper works, ordering office/clinic supplies and maintaining the cleanliness of the clinic.
• Registered patients and completed associated paperwork for accurate records.

• Directing and assisting visitors as needed, receiving updates from the last shift, and providing assistant on telephone when needed.

• Providing healthy meals, comfortable home, bringing children to the program/school, and assisting them with daily activities.

• Record keeping, assisting the principal’s paper work, and preparing all requested documents by parents/guardians.

• Elementary / High school computer instructor both basic computer skills and basic programming, assigned in computer laboratory maintenance/trouble shooting.