Emily B Dewey-Salogar, MT (ASCP)
Avon,NY
Summary
QuidelOrtho professional specializing in customer training and assay-focused technical support. Certified Medical Technologist with proven experience in clinical laboratory leadership, compliance, and quality-driven operations.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Technical Education Specialist
QuidelOrtho
Rochester, NY
09.2023 - Current
- Delivered virtual training on 5600/XT7600 to new customers.
- Conducted in-person key operator and advanced operator training classes.
- Developed training videos and curriculum for the QO Knowledge Center including "What is a Generation?" and QC troubleshooting PowerPoints.
Technical Support Specialist III
QuidelOrtho
Rochester, NY
07.2018 - 09.2023
- Resolved customer issues by identifying root causes, guiding through solutions, and initiating corrective actions to restore analyzer operation.
- Advised 2nd level assay support on laboratory regulations and proficiency testing, enhancing compliance and operational effectiveness.
- Worked on Smart Assay QC peer training to help with assay troubleshooting efficiency.
- training new hires: created training module on troubleshooting Proficiency test failures.
- Presented a training module for my coworkers on Proficiency Testing.
Supervisor, Special Chemistry
ACM Medical laboratory
Rochester, NY
07.2011 - 06.2018
- Managed daily operations of Special Chemistry Laboratory, optimizing staff allocation to meet operational needs.
- Served as SME in implementation of quality software program for managing laboratory SOPs, enhancing compliance and efficiency.
- Achieved certification as CAP Inspector from 2014 to 2018.
- Guided audit tours of laboratory and led preparations for multiple inspections, ensuring readiness for NYS and CAP evaluations.
- Provided mentoring and instruction to medical technology students at Rochester General School of Medical Technology, graded quizzes, and supported classroom activities.
- Scheduled Continuing Education Seminars and introduced guest speakers at each event.
- Presented Medical Technology Profession at Gates Chili HS in a career workshop for students.
Medical Technologist, Chemistry
ACM Medical laboratory
Rochester, NY
12.2003 - 07.2011
- Bench Medical Technologist ensuring quality results were reported to Medical Providers. Worked on automated chemistry line working with Siemens analyzers.
- Trained new hires and supported assay and instrument troubleshooting.
- Conducted routine blood tests to ensure accurate patient diagnoses.
- Operated advanced laboratory equipment for specimen analysis and processing.
- Maintained laboratory inventory and ordered necessary supplies regularly.
Medical Technologist Generalist
Rochester General Hospital (formerly ViaHealth)
Brockport, NY
08.2001 - 12.2003
- Performed laboratory tests in blood bank, chemistry, hematology, urinalysis, and phlebotomy.
- Assisted with bone marrow biopsies by preparing core samples and producing diagnostic slides at patient bedside.
Education
Bachelor of Science - Medical Technology
SUNY At Fredonia
Fredonia, NY08.2001
Skills
- Customer support
- Troubleshooting techniques
- Assay troubleshooting
- Laboratory protocols
- Quality control
- Experienced Medical Technologist
- Customer Training
- Leadership Experience
Certification
- Licensed Medical Technologist by ASCP Board of Registry, Sept 2001.
- NYS Licensed Medical Technologist
Timeline
Technical Education Specialist
QuidelOrtho
09.2023 - Current
Technical Support Specialist III
QuidelOrtho
07.2018 - 09.2023
Supervisor, Special Chemistry
ACM Medical laboratory
07.2011 - 06.2018
Medical Technologist, Chemistry
ACM Medical laboratory
12.2003 - 07.2011
Medical Technologist Generalist
Rochester General Hospital (formerly ViaHealth)
08.2001 - 12.2003
Bachelor of Science - Medical Technology
SUNY At Fredonia