Emily Dunn
Summary
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Crafted special drink and cocktail menu items for seasonal offerings.
Overview
10
10
years of professional experience
Work History
Bartender
Normans Orlando
01.2023 - 05.2024
Bartender
Morton's Steakhouse
08.2021 - 01.2023
Bartender
Blu On The Avenue
05.2020 - 08.2021
Bartender
Shula's 347 Grill
08.2018 - 02.2020
Bartender
Grind Gastropub And Kona Tiki Bar
02.2016 - 08.2018
Bartender
Outriggers Restaurant
01.2014 - 02.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Customer service expertise
- Responsible Alcohol Service
- Hospitality service expertise
- Beverage Preparation
Timeline
Bartender
Normans Orlando
01.2023 - 05.2024
Bartender
Morton's Steakhouse
08.2021 - 01.2023
Bartender
Blu On The Avenue
05.2020 - 08.2021
Bartender
Shula's 347 Grill
08.2018 - 02.2020
Bartender
Grind Gastropub And Kona Tiki Bar
02.2016 - 08.2018
Bartender
Outriggers Restaurant
01.2014 - 02.2016