Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily “Faith” Ritchie

Lincolnton,NC

Summary

Results-focused worker dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

5
5
years of professional experience

Work History

Gymnastics Instructor

Shooting Stars Gymnastics
08.2023 - Current
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Offered constructive feedback to clients to help reach goals.

Hairstylist

Garnet Beauty Salon
08.2022 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Organized sales area and work station to showcase products and boost sales.
  • Answered phone calls and emails to schedule client appointments.

Food Service Worker

Bar-b-q King
02.2019 - 08.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Processed customer payments and balanced cash drawers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Cosmetology License - Cosmetology

Gaston College
Lincolnton, NC
05.2021

Skills

  • Emotional Intelligence
  • Strong Communication Skills
  • Organizational Skills
  • Professionalism and Ethics
  • Time Management Abilities
  • Scheduling and Organization
  • Motivation and Encouragement
  • Relationship Building
  • Verbal and Written Communication
  • Outstanding Client Retention
  • Marketing Familiarity
  • Networking Expertise
  • Business Management
  • Quick Learner
  • Advanced Communication Skills
  • Conflict resolution

Timeline

Gymnastics Instructor

Shooting Stars Gymnastics
08.2023 - Current

Hairstylist

Garnet Beauty Salon
08.2022 - Current

Food Service Worker

Bar-b-q King
02.2019 - 08.2023

Cosmetology License - Cosmetology

Gaston College

Similar Profiles

CREATE PROFILE
Emily “Faith” Ritchie