Emily K. Bartolotti
Placentia,CA
Summary
I am looking for a job to gain more experience and skills. I have experience in working with the community, sales, volunteering, animals of all shapes and sizes, and customer service. I also have experience working in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Dog Bather
Sham Paws - Kim, Director
Placentia, CA
04.2024 - Current
- Brushed out mats from fur coats using proper techniques.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
- Performed dog brushing services including dematting and flea treatments.
- Greeted customers warmly upon arrival.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Assisted in bathing dogs that were difficult to handle or had special needs.
- Cleaned and sanitized tubs, tools, and equipment after each use.
- Maintained cleanliness of the facility at all times.
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
- Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
Pet Hotel Associate
Animal Friends Pet Hotel
Garden Grove, CA
07.2023 - 02.2024
- Monitored health and behaviors of all animals staying at the pet hotel.
- Maintained cleanliness of kennels, play areas, and other common spaces in the pet hotel.
- Filled food bowls according to individual dietary needs of each animal guest.
- Provided enrichment activities for the animals to keep them mentally stimulated while they stayed at the pet hotel.
- Greeted customers and their pets warmly upon arrival.
- Responded promptly to emergency situations involving animals in a calm manner.
- Performed daily cleaning duties such as changing bedding, scrubbing cages, and washing dishes.
- Handled customer complaints professionally and efficiently.
- Ensured safety protocols were followed when handling animals.
- Played with dogs and cats to maintain socialization and reduce stress.
- Assessed animals for injury and illness.
- Walked and exercised dogs during owner absences.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Bathed and groomed pets using gentle techniques.
Externship
Stanton Pet Hospital
Staton, CA
09.2022 - 11.2022
- Obtained information and history from clients to maintain medical charts.
- Assisted doctors and technicians by soothing upset or frightened animals. Delivered attentive, courteous service to promote overall patron satisfaction.
- Documented and tracked treatment activities.
- Assisted veterinarians in examining animals.
- Released patients to owners with care directions from veterinary staff.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Handled and restrained animals, following safety requirements and procedures.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Cleaned and maintained kennels, holding areas and surgical rooms
Student
Orange County Veterinary Attendant School (Ocvas)
Garden Grove, CA
09.2022 - 11.2022
- Participated in labs with live animals and learned how to restrain and administer vaccines.
- Participated in class discussions, as well as group projects.
- Learned the many diseases and those it will infect (Canine, Feline, Avian, Equine, etc.)
- Completed 78 hours of externship work to meet graduation requirement.
- Gave presentations on current topics relevant to the curriculum.
- Engaged in classroom discussions, demonstrating critical thinking skills.
Sales Floor Associate
Big Lots
Placentia, CA
07.2022 - 11.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Provided information to customers concerning sales, promotions, and store policies.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Built and maintained relationships with peers and upper management to drive team success.
- Itemized and totaled customer merchandise selection at checkout counter with cash register.
- Operated cash register or POS system to receive payment by cash, check, and credit card.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Discounted purchases by scanning and redeeming coupons.
- Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
Courtesy Clerk
Stater Brothers Markets
Placentia, CA
01.2022 - 07.2022
- Bagged groceries and helped customers out to their cars.
- Helped bag and deliver Instacart orders.
- Swept the produce aisles, store, bathrooms, and break room every thirty minutes.
- Cleared the parking lot of shopping carts.
- Helped customers find items around the store.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Performed price checks for customers upon request.
- Assisted with price checks, go-backs, and replenishing supplies.
Eldorado High School Band and Color Guard Member
Mr. Samson - Band Director
Placentia, CA
08.2018 - 06.2022
- Member of the marching band, concert band, and jazz band
- Volunteer at our Gift-Wrapping Booth, which included interacting with customers, taking cash, providing customer service, and working with local businesses to help with our program.
- Volunteered at SCSBOA Music Festival, which included interacting with customers, taking orders, working with cash, being a judge assistant, and reporting to the main judge with final scores.
- In being a member of the El Dorado Band, I have learned skills such as patience, communication, responsibility, organization, leadership, and being a team member.
Library Service Volunteer
Placentia Public Library
Placentia, CA
07.2018 - 07.2020
- Performed clerical duties for the circulation desk, which included checking in and re-shelving library materials, and filing according to the Dewey Decimal System.
- Maintained the organization of the bookshelves.
- Assisted with coordinating materials for various children's activities.
Child Care Assistant Volunteer
Morse Elementary School - Mrs. Behan, Director
Placentia, CA
01.2019 - 06.2020
- Assisted the Director in monitoring children's activities for grades Pre-K to 6th grade.
- Provided tutoring and homework help.
- Read books and played games.
- Monitored playground and computer time.
- Supervised snack time and reported to teachers and staff.
Rancho Del Rio Stables Volunteer
Jasmine Wheatly - Director
Orange, CA
05.2016 - 09.2016
- Maintained Barn, painted, and swept.
- Maintained horses and stables; cleaned stables, washed horse, exercised horse, fed horses, corralled chickens.
Education
Veterinary Attendant
Orange County Veterinary Attendant School (OCVAS)
Garden Grove, CA11-2022
High School Diploma -
El Dorado High School
Placentia, CA06-2022
Mt. San Antonio Community College
Walnut, CASkills
- Computer and Internet
- Customer Service
- Google Suite
- Cash Handling
- Large and small animal restraint
- Setting up appointments for patients
- Handling call backs for missed appointments
- Helping with appointments; vaccines, checking temperatures, heart rate, and respiratory rate
- Organizing files by alphabetical or numeric order
Accomplishments
- Black Belt Candidate
- Silver Medalist in the Junior Taekwondo Championships at Cal State Fullerton
- Silver Medalist at SCSBOA Marching Band Championships 2019
- Bronze Medalist at SCSBOA Marching Band Championships 2021
References
- Mr. Eric Samson - El Dorado High School, (714) 986-7580, esamson@pylusd.org
- Mrs. Stacy Behan - Morse Childcare, (714) 993-5465, sbehan@pylusd.org
- Sylvia - Stanton Pet Hospital, (714) 828-5891
Timeline
Dog Bather
Sham Paws - Kim, Director
04.2024 - Current
Pet Hotel Associate
Animal Friends Pet Hotel
07.2023 - 02.2024
Externship
Stanton Pet Hospital
09.2022 - 11.2022
Student
Orange County Veterinary Attendant School (Ocvas)
09.2022 - 11.2022
Sales Floor Associate
Big Lots
07.2022 - 11.2022
Courtesy Clerk
Stater Brothers Markets
01.2022 - 07.2022
Child Care Assistant Volunteer
Morse Elementary School - Mrs. Behan, Director
01.2019 - 06.2020
Eldorado High School Band and Color Guard Member
Mr. Samson - Band Director
08.2018 - 06.2022
Library Service Volunteer
Placentia Public Library
07.2018 - 07.2020
Rancho Del Rio Stables Volunteer
Jasmine Wheatly - Director
05.2016 - 09.2016
Veterinary Attendant
Orange County Veterinary Attendant School (OCVAS)
High School Diploma -
El Dorado High School
Mt. San Antonio Community College
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