EMILY K. BUTLER
Howard Beach,NY
Summary
Professional with a strong background in large-scale project communications, skilled at managing schedules and gathering resources for successful project completion. Recognized for exceptional teamwork and adaptability in responding to changing project needs. Proficient in communications, time management, and risk management, consistently delivering impactful results. Reliable team player focused on achieving objectives and fostering collaborative environments. Demonstrates a quick grasp of new concepts, scopes, and schedules, always eager to learn and contribute.
Overview
6
6
years of professional experience
Work History
Office Management Assistant
Morton Zinberg, MD- Dermatology Center
02.2022 - 06.2024
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic manners.
- Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
- Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
- Increased office productivity by maintaining inventory of essential supplies and placing orders when needed.
- Improved client relations with friendly and professional in-person greetings, ensuring a positive first impression of the company.
- Played a vital role in emergency preparedness plans by maintaining up-to-date contact information lists for all employees.
- Expedited document processing timeframes by organizing incoming faxes, scanning documents into digital systems, and distributing them accordingly.
- Supported administrative tasks, such as filing and data entry, contributing to an organized work environment.
Project Communications Liaison
CSA Group, New York/NYCHA R&R
08.2019 - 12.2021
- Attended weekly construction meetings for each development to discuss upcoming, ongoing, and completed work
- Collaborated with cross-functional teams to develop tailored solutions that met each jobsite's unique requirements and expectations.
- Assist contractors in resident engagement and informing residents of any service interruptions or construction related events
- Facilitated change management processes by effectively communicating the impacts of proposed changes on cost, schedule, scope, or quality to all relevant parties.
- Attend evening and weekend community meetings and events across New York City
- Established strong working relationships with stakeholders, fostering trust and facilitating smooth communication throughout the project lifecycle.
- Monitored project progress, identified risks and took corrective action as needed.
- Streamlined communication channels among team members for better collaboration and timely decision making
- Prepared and conducted presentations to residents, elected officials, and other stakeholders
- Lead the planning and execution of public meetings including: researching and scouting event locations, coordinating the distribution of flyers and notifying community stakeholders
- Assisted and attended all building and apartment surveys and sight walk-throughs
- Acted as main point of contact between management, contractors and external community.
Purchasing Assistant/Office Administrator
Allstate Medical
09.2018 - 02.2019
- Greet guests, customers, mail personnel, staff
- Manage paperwork filing, organizing
- Manage checks and payments
- Process and file purchase invoices manually and electronically
- Prepare documents for staff and office
- Sort, receive, route and send mail
- Maintain detailed and organized filing system of finances
- General admin duties: typing, faxing, mailing, filing, stocking, copying… etc
- Coordinate and create order sheets and process data to create order sheets for clients
- Call and contact clients and faculties
Education
Communications
St. Clair County Community College
Port Huron, MIHigh School Diploma -
Croswell-Lexington High School
Croswell, MI05.2016
Skills
- Microsoft Office (and all associated programs)
- Type 53 wpm
- semi-proficient in e-builder software
- Schedule management
- Document control
- Project reporting
- Reliability
- Stakeholder management
- Meeting facilitation
Timeline
Office Management Assistant
Morton Zinberg, MD- Dermatology Center
02.2022 - 06.2024
Project Communications Liaison
CSA Group, New York/NYCHA R&R
08.2019 - 12.2021
Purchasing Assistant/Office Administrator
Allstate Medical
09.2018 - 02.2019
Communications
St. Clair County Community College
High School Diploma -
Croswell-Lexington High School
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