Summary
Overview
Work History
Education
Skills
Timeline
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Emily K. Spiegel

Franksville

Summary

Seasoned leader with extensive experience in project management, lead planning and scheduling. Skilled operations manager with diverse perspectives and strong communication abilities for building cross-factional relationships. Brings critical expertise in strategy development, process improvement, and aligning teams to sales operations. Passionate about developing innovative solutions, fostering relationships, and driving efficiencies.

Overview

9
9
years of professional experience

Work History

Sr. Design Services Planner

Elkay Interior Systems
02.2022 - Current
  • Demonstrate advanced expertise in project management by directing solutions that ensure successful execution of projects.
  • Lead and drive complex, high-level initiatives by applying diverse perspectives and knowledge to successfully achieve objectives.
  • Salesforce champion partners with Technology specialists to implement and update the design operations department's systems.
  • Implements operational standards and enhances innovative methodologies to increase efficiency.
  • Identifies opportunities for process improvements by evaluating existing processes and creating mitigation strategies.
  • Design operational framework to manage key accounts optimizing the customer experience, both internally and externally.
  • Conducts analysis of capacity solutions to develop effective ramp up and ramp down strategies.
  • Create, maintain, and communicate reporting metrics on project milestones, trends, and life cycles increasing project conversion rates and reduce production risks.
  • Assist in managing cost, schedule, and resource planning to maintain project sustainability within all project milestones.
  • Developed long-term forecasts for key accounts, providing analysis and solutions for resource capacity and successful project management.
  • Manage risks effectively across key accounts and implement project recovery plans, providing solutions that minimize business risks related to project issues and capacity constraints.
  • Build and sustain long-term relationships with external and internal customers by assisting in client-facing weekly calls and quarterly reviews.
  • Recruit and train new hires for the design operations department, and lead training sessions and meetings that bring together cross-functional teams.
  • Manage and mentor team growth creating a results-oriented work environment.

Design Coordinator

Elkay Interior Systems
02.2018 - 02.2022
  • Prepare and distribute monthly, weekly, and daily master design production schedules to ensure deliverables are completed on time.
  • Develop and implement successful solutions for scope changes and field directives that impact an operation/project.
  • Serve as a liaison between cross-functional stakeholders to anticipate, mitigate risks, and ensure project operations align with client requirements.
  • Evaluate the scope of work for contracts, RFPs, and proposals to create a successful project plan for key accounts.
  • Coordinate and facilitate efforts between design operations/cross-functional teams to ensure timely project completion.
  • Create, analyze, distribute, and maintain design and CAD operations reporting metrics and tools.
  • Efficiently enter data for customer creation and project setup within the ERP system, CRM and Smartsheet.

Project Coordinator

Corporate Design Interiors
10.2016 - 03.2017
  • Collaborated across multiple departments to ensure projects were completed on time, within budget, and according to specifications.
  • Managed all vendor communications for key accounts, including orders, contracts, and warranties.
  • Handled client correspondence including invoices, deposits, project status, delivery details, and installation updates.
  • Prepared local and out-of-state labour quotes and generated project proposals for sales presentations.
  • Maintained internal and external reporting documents daily, weekly, and monthly.
  • Participated in project kick-off meetings, customer conference calls, and site visits.

Merchandise Assistant (Ladies Activewear)

The BonTon Stores Inc.,
09.2014 - 10.2016
  • Created and managed all vendor purchase orders, monitored shipping, and assisted Buyers with process efficiencies and office organization.
  • Analyzed, created, and distributed weekly style selling reports to division leads for improved analytics.
  • Executed POS calendar and price/signage changes and created new Styles/SKUs.
  • Served as main contact between Ladies Activewear and vendors (Calvin Klein, Puma, Under Armor); streamlined processes and logs to improve shipping, productivity.
  • Handled inventory reconciliation by identifying unmatched monthly/cumulative receivers.

Education

MBA - Global Management

University of Wisconsin Parkside
Kenosha, WI
12.2025

Bachelor of Arts - Bachelor of Arts: Fashion Marketing And Management

The Illinois Institute of Art - Chicago IL
Chicago, IL
03.2023

Certificate - Elkay Essential Leadership Program

Lake Forest Graduate School of Management
Lake Forest, IL
12.2019

Skills

    Salesforce

    PowerBI

    Epicor ERP System

    OneNote

    SharePoint

    Smartsheet

    Microsoft Office

    Teams and Zoom

    Outlook

    Microsoft Adobe Suite

Timeline

Sr. Design Services Planner

Elkay Interior Systems
02.2022 - Current

Design Coordinator

Elkay Interior Systems
02.2018 - 02.2022

Project Coordinator

Corporate Design Interiors
10.2016 - 03.2017

Merchandise Assistant (Ladies Activewear)

The BonTon Stores Inc.,
09.2014 - 10.2016

MBA - Global Management

University of Wisconsin Parkside

Bachelor of Arts - Bachelor of Arts: Fashion Marketing And Management

The Illinois Institute of Art - Chicago IL

Certificate - Elkay Essential Leadership Program

Lake Forest Graduate School of Management

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Emily K. Spiegel