Emily Harrier
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Preschool Teacher
Childtime Learning Care Center
01.2017 - Current
- Created a positive classroom atmosphere with routines and structure that promote security and confidence.
- Implemented behavior management strategies to cultivate respect and cooperation among students.
- Organized hands-on learning experiences to encourage curiosity and exploration in young children.
- Encouraged creativity with art projects and music activities that stimulate imagination and self-expression.
- Enhanced language skills with storytelling sessions and vocabulary-building games.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Assisted and supervised children through entire school day.
- Guided students to develop social, emotional and physical skills.
- Supported students in developing self-esteem and self-confidence.
Server
Da Luau Hawaiian Grill
05.2013 - 12.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Improved dining experience by providing prompt, attentive service to guests.
Retail Sales Worker
Sports Chalet
08.2012 - 04.2013
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Collaborated with team members to achieve monthly sales goals and improve overall store performance.
- Offered assistance with fitting rooms or locating sizes/styles not immediately available on the sales floor, ensuring a seamless shopping experience.
- Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Science - Child And Adolescent Development
California State University, Fullerton
Fullerton, CA05-2024
Associate of Arts - General Education
Orange Coast College
Costa Mesa, CA05-2015
Skills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
- Parent-teacher communication
- Curriculum planning
- Social skills development
- Conflict resolution techniques
- Parent communication
- Behavior management
- Safety procedures
- Cultural sensitivity
- Calm and patient
- Social-emotional learning
- Observational skills
- Social skill building
- Early literacy development
- Child safety procedures
- Empathy and compassion
- Strong work ethic and dependable
- Problem-solving
- Creative thinking
- Communicating with parents and teachers
- Supervising classroom activities
- Organizational and planning skills
- Collaborative and Team-oriented
- Communication and interpersonal skills
Timeline
Preschool Teacher
Childtime Learning Care Center
01.2017 - Current
Server
Da Luau Hawaiian Grill
05.2013 - 12.2017
Retail Sales Worker
Sports Chalet
08.2012 - 04.2013
Bachelor of Science - Child And Adolescent Development
California State University, Fullerton
Associate of Arts - General Education
Orange Coast College
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