Emily Lynn Mitchell
Strategic communications professional with experience supporting executive stakeholders, change management initiatives, and cross-functional teams. Skilled in executive communications, stakeholder engagement, project management, and organizational communications, with a track record of developing impactful messaging, reports, and presentations that support business objectives and employee engagement.
Work History
Executive Personal Assistant
1 Year 5 Months- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
- Collaborated cross-functionally with various teams in order to drive successful completion of large-scale projects.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
Bartender, Hostess, & Server
5 Months- Ensured compliance with health and safety regulations during beverage preparation and service.
- Trained new staff on bar operations, menu offerings, and service standards.
- Maintained comprehensive knowledge of products and services to assist customers effectively.
Youth Summer Camp Counselor
2 Months- Provided leadership and mentorship to groups of children by promoting teamwork, responsibility, and personal growth.
- Oversaw camper safety and accountability during daily operations and weekly field trips, ensuring adherence to safety procedures and organizational policies.
- Coordinated activities and managed group dynamics while responding to challenges and resolving conflicts in a professional manner.
Customer Service Representative
1 Year 7 Months- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Resolved customer inquiries through various channels, ensuring timely and accurate responses.
Education
Bachelor of Arts - Organizational Communication Studies
Accomplishments
FDIC Group Accomplishment Award
July 2025
FDIC Coin of Excellence & Distinction | FDIC Individual Star Award
August 2024
FDIC Group Accomplishment Award | FDIC Individual Star Award
June 2024
Public Sector Professional Experience
Federal Deposit Insurance Corporation (FDIC) - Administrative Assistant Intern
Arlington, VA • 05/2024 – Present
Internal Communications & Change Management
- Supported agency-wide workplace modernization and organizational change initiatives involving executive leadership and cross-functional stakeholders.
- Served as a Communications Officer (CO) for organizational change efforts, coordinating stakeholder communications, administrative correspondence, scheduling, and project updates.
- Collaborated with Change Management and IT teams to support communication strategies and employee engagement initiatives.
- Developed onboarding materials, training documentation, and communication resources for contractors and project teams.
Executive Communications & Stakeholder Engagement
- Produced executive-level reports, presentations, and briefing materials supporting organizational planning and decision-making.
- Designed and delivered presentations for capital projects requiring cross-agency review and approval.
- Facilitated stakeholder meetings, documented key decisions, and communicated project milestones and action items.
- Consulted with executive clients regarding workplace planning, redesign, and accommodation initiatives.
Project Management & Operations
- Coordinated multiple concurrent projects involving architects, engineers, contractors, IT professionals, and agency leadership.
- Supported oversight and compliance activities for federal contracts exceeding $1 million.
- Managed project documentation, schedules, reporting requirements, and operational tracking systems.
- Led process improvement efforts through the creation of databases, reporting tools, and standard operating procedures.
Data Analytics & Reporting
- Developed and maintained reporting systems tracking project progress, occupancy changes, workplace requests, and operational activities.
- Produced a comprehensive capital improvement report analyzing 15 years of project history and future planning initiatives.
- Conducted data validation and quality assurance reviews to improve reporting accuracy and support informed decision-making.
Certification
- Contractual Oversight Management and Technical Monitoring (OM/TM) Level I-III, FDIC Corporate University
- Change Management Professional Certificate, LinkedIn Learning
- Change Management Foundations, FDIC Corporate University
- The Art of Direct Communication, LinkedIn Learning
Leadership Experience
Alpha Kappa Psi Professional Business Fraternity, West Virginia University
Vice President of Administration
- Directed organizational operations, record management, and member communications.
- Coordinated executive board activities, meetings, and administrative initiatives.
- Supported leadership development and organizational effectiveness efforts.
Pi Beta Phi Panhellenic Philanthropic Sorority, West Virginia University
Director of Policy & Prevention Education
- Led educational programming and member communications regarding organizational policies and risk management.
- Facilitated presentations, training sessions, and stakeholder engagement initiatives.
Undergraduate Teaching Assistant Program, West Virginia University
Foundations of Organizational Communications
- Assisted faculty with course administration, student engagement, and classroom communication activities.
- Supported instruction related to organizational communication principles and workplace dynamics.