Emily Marie Valentin
Winter Springs,FL
Summary
Highly motivated and detail-oriented individual with excellent interpersonal skills, seeking an entry-level position in Human Resources. Proven ability to multitask, coupled with strong communication and organizational skills. Dedicated to personal growth and contributing to the goals of an organization.
Overview
11
11
years of professional experience
Work History
Receptionist
TriPT
12.2024 - Current
- Managed schedules for eight therapists at a privately owned clinic
- Maintained patient confidentiality following HIPAA policies
- Welcomed patients in a friendly manner, handling a high volume of calls effectively
- Ensured smooth office operations and positive patient experiences
- Verified insurance and collected patient payments
- Recognized for a friendly and helpful attitude by the owner.
Medical Assistant
Vascular Vein Center
07.2021 - 01.2022
- Obtained patient vitals and consents for treatments
- Conducted detailed patient interviews and documented in the EMR system
- Prepared for procedures, ensuring OSHA and Covid-19 protocols
- Recognized for seeing the most patients with assigned provider
- Utilized sales skills to sell compression socks based on patient preferences.
Medicaid Benefits Counselor
Senior Resource Alliance
05.2020 - 03.2021
- Verified client demographic information and explained Medicaid programs
- Completed health screenings and obtained necessary health information
- Scheduled appointments and updated client records
- Completed Adult Protective Service Reports and attended meetings
- Responded to emails from supervisors, coworkers, and clients.
Certified Nurse Assistant
Orlando Lutheran Towers Rapid Rehab Department
04.2019 - 07.2019
- Provided compassionate care, assisted with daily activities, and monitored patient progress
- Responded to call lights promptly and maintained patient comfort during rehab.
Student Housing Front Desk
AdventHealth University
05.2015 - 12.2016
- Managed calls and requests, distributed permits, and processed mail
- Maintained office cleanliness and welcomed guests.
Marketing Department
AdventHealth University
01.2013 - 04.2015
- Recognized for high call and tour numbers
- Recruited students through meaningful conversations and campus tours
- Promoted to social coordinator, organizing employee recognition activities and showcasing leadership.
Education
Master’s in Human Resources Management -
Capella University
06.2023
Bachelor of Biomedical Sciences -
AdventHealth University
12.2016
Skills
- Trustworthy
- Patient
- Excellent Communicator
- Detail Oriented
- Microsoft Office Suite
- Scheduling
- Data Entry
- Recruitment
- Relationship Building
- Understanding of HR Policies
- EMR Knowledge
- Medical Terminology
- Critical Thinker
- Problem Solver
- Organization Skills
- Professional Demeanor
Timeline
Receptionist
TriPT
12.2024 - Current
Medical Assistant
Vascular Vein Center
07.2021 - 01.2022
Medicaid Benefits Counselor
Senior Resource Alliance
05.2020 - 03.2021
Certified Nurse Assistant
Orlando Lutheran Towers Rapid Rehab Department
04.2019 - 07.2019
Student Housing Front Desk
AdventHealth University
05.2015 - 12.2016
Marketing Department
AdventHealth University
01.2013 - 04.2015
Master’s in Human Resources Management -
Capella University
Bachelor of Biomedical Sciences -
AdventHealth University
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