Summary
Overview
Work History
Education
Skills
Timeline
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Emily Peters

Pataskala,OH

Summary

Self-driven professional with more than 14 years of sales experience in the retail industry. Areas of expertise includes customer relations, managing payroll, analyzing store reports and the ability to generate positive productivity and store sales.

Overview

11
11
years of professional experience

Work History

Store Manager

Coach
06.2017 - Current
  • Was nominated store of the year after FY23.
  • Delivered sale target goals for fiscal year 2022 by increasing volume by 22%, conversion with a 10% target, increasing ADT % and hitting retention goal by 23%.
  • Delivered strong appointment business by increasing stores overall outreach using company tools.
  • Makes profound decisions after analyzing weekly stores merchandise reports in order to increase overall business.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Scheduled and led weekly touchbases for all employees to discuss sales performance while providing platform for all to voice constructive feedback.

Assistant Manager

Coach
04.2016 - 06.2017
  • Encourages others to define new opportunities and continuously improve business by one on one touch basis.
  • Motivate and inspire employees to ensure they feel valued for their achievements and efforts by conducting storecontests.
  • Within a fiscal year, store increased volume by 10% compared to last year, from $1.39M to $1.53M.
  • Collaborates with store manager in making sound decisions on complex functional issues.

Co-Manager

Bebe
07.2014 - 03.2016
  • Participate and encourage in team selling to achieve optimal results.
  • Set specific appointment and sale goals to employees based on prior results.
  • Leads the development of monthly store projects to meet business goals.
  • Tracking and gathering data on merchandise from sales reports on a weekly basis.
  • Received a World Class Service letter due to excellent client service.
  • Received positive fiscal year results by 12.9% over last year's numbers.
  • Executed successful Spring and Fall collections producing over $50K in sales.
  • Trained new sales and seasonal associates each quarter.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.

Store Manager/District Trainer

Bebe
03.2013 - 06.2014
  • Trained and developed sales managers for other stores in the district and region.
  • Trained new sales associates and promoted one to management.
  • Completed store operational requirements by scheduling and evaluating employees; following up on work results.
  • Execute marketing plans to team members based on stores results of prior sales volume.
  • Analyzed sales reports and provided weekly feedback to District Manager regarding merchandise mix.
  • Conduct employee's annual performance reviews based on specific company goals and provide timely coaching and development needs.
  • Handling the closing of two stores Actively pursued personal learning and development opportunities, landing a promotion to a higher volume store.

Education

Bachelor of Science - Journalism and Mass Communication, Marketing

Kent State University
Kent, Ohio

Coursework in Marketing and Advertising Coursework in Public Relations - undefined

Skills

  • Exceptional communication skills
  • Customer-oriented
  • Outstanding interpersonal skills
  • Competitive and strategic planning
  • Employee training and development
  • New hire on-boarding
  • Superb time management skills
  • Performance evaluations

Timeline

Store Manager

Coach
06.2017 - Current

Assistant Manager

Coach
04.2016 - 06.2017

Co-Manager

Bebe
07.2014 - 03.2016

Store Manager/District Trainer

Bebe
03.2013 - 06.2014

Bachelor of Science - Journalism and Mass Communication, Marketing

Kent State University

Coursework in Marketing and Advertising Coursework in Public Relations - undefined

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Emily Peters