Emily Walker
Cohoes,NY
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
TownePlace Suites by Marriott
06.2023 - Current
- Developed strong working relationships with team members, fostering a positive work environment.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Front Desk Agent
Holiday Inn Express and Suites
06.2022 - 06.2023
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
Receptionist
Desirea J., LLC
01.2021 - 12.2021
- Handled a variety of administrative support tasks including greeting clients, answering phones,scheduling appointments, ordering supplies, distributing mail, answering emails, filing, and maintainingfront end duties
Education
High School Diploma -
Anson Challenge Academy
Wadesboro, NC05.2020
Skills
- Customer service
- Organizational skills
- Front Desk
- Microsoft Word
- Office Administration
- Cash Handling
- Administrative Experience
- Data Entry
- Microsoft Outlook
- Clerical Experience
- Retail sales
- Social media management
- Social media marketing
- Analysis skills
- Microsoft Access
- POS Systems
- Cooperative Attitude
- Cash Register Operations
- Work Task Prioritization
- Problem-Solving
- Reliable and Responsible
- Credits and Refunds
- Detail-Oriented
- Inventory Stocking
- Problem Solving
- Merchandise Packaging
- Front Office Management
- Office Organization
- Clerical Support
- Payment Processing
Certification
CPR Certification
Timeline
Front Desk Receptionist
TownePlace Suites by Marriott
06.2023 - Current
Front Desk Agent
Holiday Inn Express and Suites
06.2022 - 06.2023
Receptionist
Desirea J., LLC
01.2021 - 12.2021
High School Diploma -
Anson Challenge Academy
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