Professional logistics coordinator with strong record of managing air ramp operations effectively. Skilled in coordinating teams, optimizing workflows, and ensuring timely deliveries. Known for quick adaptability to changing needs and fostering collaborative environment to achieve results. Proven ability to handle high-pressure situations and maintain safety standards.
Overview
9
9
years of professional experience
Work History
Full Time Air Ramp Supervisor
United Parcel Service
04.2025 - Current
Performing same job duties as shown below
Part Time Air Ramp Supervisor
United Parcel Service, MSP Airport
03.2022 - 03.2023
Managed 6 PT Supervisors and a crew of 50-60 employees
Trained in and working under FAA procedures along with extensive training and procedural guidelines from UPS to perform the job safely and correctly
Scheduling staff and shift duties for a seven-day operation (Supervisors and employees)
Managing inbound and outbound trailers ensuring all procedures are preformed correctly and safely and no volume is missed
Entering and fixing all timecards and putting in payroll corrections
Handling and reporting all injuries and accidents that may occur during operation
Arriving and Departing Aircraft on the UPS Airport Ramp (747 400, 747-8, MD-11, A-300, 767, 757)
Observing and coaching to ensure safety and UPS guidelines are being followed
Working in a strict timeframe so aircraft is being departed on time, accurately, and safely
Training new staff including part time supervisors on the air ramp, load planning office, UPS sort, driver and Feeders office programs
Load Planner- Grade 8 Air Administrative Dispatcher
UPS
02.2019 - 03.2022
Certified Weight and Balance load planner on all UPS aircraft and SFAC airplanes
FBI Background check and currently certified in the FAA safety sensitive drug and alcohol program that are required for this position
Communicating via phone, radio and in person with Drivers, Load Planners, Supervisors, Managers and others from multiple facilities and outside of UPS
Computer Skills-Working daily with the following computer systems and applications:
Load Movement/TFCS, ALP, Distributing Weight and Balance, Outlook (Email), Teams, Skype, Excel, Word, Hazmat
HMMS, AROS
Working independently on given tasks given during each shift. Using given resources and teams to help resolve any problems or performing tasks while doing so in a timely manner.
Licensed Health Insurance Agent
United Health Care
07.2021 - 11.2021
This Position was 100% Remote/work from home using Two Microsoft monitors, Laptop, Headset and keyboard.
Updating patient information (Address, Contact information, Power of attorney)
Entering Insurance applications for Insurance policies
Air Administrative Assistant-Grade 7 Dispatcher
UPS
12.2017 - 02.2019
Creating and assigning customer pick up orders, then assigning it to the correct driver in the area to pick up, using two different computer applications at once.
Quarterly reports. Printing, organizing and entering 600 or more letter box audits and entering any damage reports.
Keeping a close eye on 36 drivers making sure all pickups are made correctly, on time and accurately
Printing, Scanning and Faxing documentation for customers and other centers
Handling drivers, customers, and other facilities questions and problems in a timely and professional manner
Home health Aid/ Certified Nursing Assistant
Presbyterian Homes and Services
01.2016 - 12.2016
Patient Care: assisting patients with activities of daily living
Passing, handling and administering medication, verifying proper doses are given, handling and administering insulin, confirming medication course taken
Working with HIPPA and sensitive patient information
Reporting to daily Team meetings to ensure all information is up to date and accurate on each patient
Knowledge of Medical terms and coding to properly perform written, telephone and in person communication between teams working with patients
Maintaining CPR and first aid certifications
Education
No Degree - Generals
Hennepin Technical College
Minneapolis, MN
No Degree - Generals For Nursing Program
Saint Paul College
Saint Paul, MN
Skills
Team leadership
Excellent communication
Flexible schedule
Attention to detail
Problem-solving abilities
Active listening
Team collaboration
Timeline
Full Time Air Ramp Supervisor
United Parcel Service
04.2025 - Current
Part Time Air Ramp Supervisor
United Parcel Service, MSP Airport
03.2022 - 03.2023
Licensed Health Insurance Agent
United Health Care
07.2021 - 11.2021
Load Planner- Grade 8 Air Administrative Dispatcher