Emina Masinovic
St Louis,MO
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Catering Administrative Assistant
Birch Culinary Co
St.Louis, MO
06.2015 - Current
- Provided administrative support to multiple departments as needed.Delivered administrative support across various departments as required.
- Managed inventory of office supplies and placed orders when needed.
- Managed daily office operations and maintained a clean and efficient workspace.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Monitored office supplies inventory and placed orders when necessary.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered phone calls and directed them to appropriate personnel.
- Reviewed daily task list with employees and assigned tasks for completion.
- Distributed food to service staff for prompt delivery to customers.
- Oversaw food preparation, production and presentation according to quality standards.
- Handled customer complaints and feedback, implementing changes to improve service.
- Monitored quality of dishes served by tasting them periodically throughout the day.
- Trained new employees to perform duties.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Coordinated catering services for special events within the facility.
- Managed cash flow, overseeing daily receipts and bank deposits.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
Clearwater High School
Skills
- Office management
- Catering coordination
- Training and development
- Data entry
- Team building and leadership
- Bookkeeping support
- Employee onboarding
- Document preparation
- Customer service
Timeline
Catering Administrative Assistant
Birch Culinary Co
06.2015 - Current
Clearwater High School
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