Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emina Memishovska

Skopje

Summary

Highly organized Administrative Manager with experience in coordinating office operations, streamlining administrative procedures, and managing staff. Strong skills in problem-solving, strategic planning and team leadership have resulted in improved operational efficiency in previous roles. Proven ability to develop effective communication systems, manage budgets, and lead diverse teams towards organizational goals.

Overview

22
22
years of professional experience

Work History

Administrative Manager

Max Finkelstein, Inc.
Fairfield
08.2000 - 02.2022
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
  • Developed training materials for new hires on how to use office equipment efficiently.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Assisted in developing strategies for maintaining appropriate safety stock levels based on historical usage data.
  • Identified discrepancies between physical counts and computer records; investigated causes and took corrective action as needed.
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Collaborated with vendors to ensure timely delivery of goods and services.
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Negotiated repayment plans with debtors who were unable to pay their full balance due immediately.
  • Prepared monthly departmental reports summarizing the status of outstanding receivables.
  • Monitored customer account details for payment activity.
  • Investigated discrepancies between actual balances owed by customers versus amounts recorded in company's accounting system.
  • Provided guidance and support to other departments regarding the development of new credit policies and procedures.
  • Evaluated customer applications for credit limits in accordance with established guidelines.
  • Analyzed financial data to determine the degree of risk involved in extending credit.
  • Developed and maintained relationships with customers to ensure prompt payments on accounts receivable.
  • Collected overdue payments from customers using various methods such as phone calls, emails or letters.
  • Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.

Education

High School Diploma -

Long Island City
Astoria, NY
06-1992

Skills

  • Administrative procedures
  • Inventory control
  • Performance evaluation
  • Customer service
  • Team supervision
  • Effective communication
  • Process improvement
  • Policy and procedure modification
  • Document control
  • Administrative improvement
  • Credit and collections
  • Travel coordination
  • Office administration

Languages

English
First Language
Albanian
Intermediate (B1)
B1

Timeline

Administrative Manager

Max Finkelstein, Inc.
08.2000 - 02.2022

High School Diploma -

Long Island City

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