Emir Buza
Zenica
Summary
Dynamic and highly motivated entertainment professional with extensive experience in cruise staff roles, event management, and guest engagement. Recognized for exceptional communication skills, creativity, and ability to deliver memorable experiences to diverse audiences. Proven track record of leadership and innovation in high-pressure environments across global tourism and hospitality sectors.
Overview
17
17
years of professional experience
Work History
Cruise staff
NCL
11.2021 - 09.2024
- Delivered engaging activities for guests, including dance lessons, pool games, bingo hosting, and evening entertainment shows.
- Coordinated embarkation and disembarkation processes, ensuring seamless guest experiences.
- Achieved multiple “Vacation Hero” awards and top comment card feedback for exemplary service.
- Worked on three different ship classes: Gem, Epic, and Joy.
Cruise Staff Entertainment Manager
MSC
05.2021 - 09.2022
- Managed and executed daily entertainment activities across four ship classes: Grandiosa, Fantasia, Sinfonia, and Opera.
- Promoted from Cruise Staff to Entertainment Manager based on outstanding performance and supervisor recommendations.
- Designed and led interactive guest programs, evening shows, and themed events.
- As cruise staff working on activities with guests such as embarkation/disembarkation, pool activities, evening shows and program etc with core employee evaluation and fleet supervisor recommendation got promotion to entertainment manager
Assistant entertainment manager and educator
TUIMAGIC LIFE
03.2017 - 07.2020
- Supervised and trained over 400 entertainers in premier destinations across Turkey and Tunisia.
- Delivered concept presentations and ensured quality guest experiences through innovative programming.
Event Team Leader
Tropik D.o.o.
09.2009 - 10.2016
- Organized and led over 500 events for leading brands and private clients, including grand openings, corporate celebrations, and kids’ entertainment.
- Directed a team delivering programs such as Zumba, workshops, balloon decorations, and costume character performances.
- Partnered with top companies in Bosnia and Croatia
- Performed and hosted in large-scale events and themed shows, including cabarets, musicals, and quiz nights.
Sound master & editor
Radio Zenit
01.2008 - 06.2007
- Was responsible for guidance radio programs, making announcements for radio programs, devise commercials and maintain radio stream on air
- Local radio station
- Radio Zenit
- Marketing@zenit.ba
- +387(0)32-400404
Education
High School Diploma -
Elekto Tehnicka Skola
Zenica06-2006
Skills
- Event Management and Program Development
- Guest Engagement and Entertainment
- Team Leadership and Training
- Balloon Twisting and Themed Decorations
- Microsoft Office, Multimedia Editing (Sony Vegas, SoundForge)
- - Excellent communication and interpersonal qualities and teamwork
- - The ability of adapting to different and social environments
- - The ability to work away from home for long period and under pressure
- - Highly competitive and enjoying competition for constant promotion and advancement in careers
- - Huge pedagogic gained from years of experience in working with kids
- Technical skills and competence
- Computer skills and competence
- - Knowledge of Microsoft Office tools (Word, Excel)
- - Knowledge of multimedia editing software (Sony Vegas, Sound Forge, Ulead, etc)
- - General knowledge of various software and hardware
Language
Croatian
Native language
English
Advanced
C1
German
Upper intermediate
B2
Russian
Upper intermediate
B2
Italian
Intermediate
B1
Spanish
Intermediate
B1
Additional information
- Optionally can provide all recommendations, evaluations and reference letter from former employers.
Timeline
Cruise staff
NCL
11.2021 - 09.2024
Cruise Staff Entertainment Manager
MSC
05.2021 - 09.2022
Assistant entertainment manager and educator
TUIMAGIC LIFE
03.2017 - 07.2020
Event Team Leader
Tropik D.o.o.
09.2009 - 10.2016
Sound master & editor
Radio Zenit
01.2008 - 06.2007
High School Diploma -
Elekto Tehnicka Skola
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