Summary
Overview
Work History
Languages
References
Timeline
Generic

Emir Comparan

McAllen,TX

Summary

Adaptable Manager offers 15 years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience

Work History

Manager

Ezpawn
Mission, TX
07.2011 - 01.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.

Sales Associate

Stage Stores
Hidalgo, TX
06.2011 - 10.2013
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Executive Administrative Assistant

Texas Money Exchange
McAllen, TX
03.2007 - 06.2011
  • Prepared monthly financial statements according to established deadlines.
  • Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
  • Researched industry trends and best practices related to administrative processes and procedures.
  • Processed accounts payable and receivable transactions accurately within set timeframes.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Managed daily invoices, reports and proposals.
  • Obtained signatures for financial documents and internal and external invoices.
  • Followed proper accounting and bookkeeping procedures to support audits.

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Manager

Ezpawn
07.2011 - 01.2022

Sales Associate

Stage Stores
06.2011 - 10.2013

Executive Administrative Assistant

Texas Money Exchange
03.2007 - 06.2011

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Emir Comparan