Summary
Overview
Work History
Education
Skills
Timeline
Generic
EMIRCAN KARA

EMIRCAN KARA

Venice,USA

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Versatile server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Overview

4
4
years of professional experience

Work History

SERVER

Waterfront
04.2023 - Current
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Uphold high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.

SERVER

Olive Garden Restaurant
01.2023 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.

SERVER

Embassy Suites
08.2022 - 11.2022
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

FOOD RUNNER

Embassy Suites
03.2022 - 08.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags.

SERVER

Henry Jones Cafe
06.2021 - 12.2021
  • Explained menu items and suggested appropriate options for food items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Education

High School -

YSS High School
08.2021

Skills

  • Team Player
  • Dining Room Cleaning and Upkeep
  • Conflict and Complaint Resolution
  • Able to Lift 30 Pounds
  • Specials Promotion and Upselling
  • Special Requests and Substitutions
  • High-Volume Dining
  • Warm and Friendly
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • Customer Service and Rapport
  • Order Accuracy and Delivery
  • Age Verification
  • Identification Requirements
  • Suggestive Selling
  • Guest Satisfaction
  • Course Suggestions
  • Billing and Payment Processing
  • Server Improvements
  • Anticipating Guest Needs
  • Beverage Preparation
  • Greeting and Seating Guests
  • Daily Specials Memorization
  • Table Bussing
  • Guest Seating Arrangements
  • Table Setting Arrangements
  • Stocking and Replenishing
  • Glassware Polishing
  • Waiting Tables
  • Special Dietary
  • Dining Room Monitoring
  • Natural Leadership
  • Corrective Actions
  • Bussing Experience
  • Table Preparation
  • Energetic and Outgoing

Timeline

SERVER

Waterfront
04.2023 - Current

SERVER

Olive Garden Restaurant
01.2023 - 04.2023

SERVER

Embassy Suites
08.2022 - 11.2022

FOOD RUNNER

Embassy Suites
03.2022 - 08.2022

SERVER

Henry Jones Cafe
06.2021 - 12.2021

High School -

YSS High School

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