Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Lively

Columbia,MO

Summary

Dedicated and reliable worker with a proven consistent work performance and exceptional customer service. Known for strong interpersonal skills, adaptability, and resourcefulness in fast-paced environments. Brings professionalism, patience, and a collaborative spirit to every role, with a commitment to delivering high-quality results and positive experiences for customers and colleagues alike.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
05.2025 - 08.2025
  • Maintained a clean and well-organized workspace to maximize productivity and ensure safety for both colleagues and guests.
  • Promoted an inviting atmosphere by greeting customers with a warm, friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers and anticipated their needs during hectic periods to promote a positive, welcoming environment.
  • Contributed to a collaborative team culture through open, effective communication with colleagues.


Andy's Associate

Andy's Frozen Custard
03.2025 - 05.2025
  • Crafted and served frozen custard treats.
  • Provided attentive, personalized service to every guest, creating a memorable experience.
  • Provided quick, high-quality orders by taking initiative.
  • Kept a tidy workspace to ensure efficiency and safety.
  • Delivered a positive customer experience by collaborating with colleagues.

Budtender

3Fifteen Primo
11.2024 - 03.2025
  • Sold flowers, concentrates and edibles in a fast-paced environment.
  • Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
  • Checked guests' photo identification for validity and age requirements.
  • Utilized interpersonal skills to build rapport with customers.

Barista

Park Avenue Coffee
04.2024 - 07.2024
  • Prepared and served coffee, espresso drinks, and other beverages to order while maintaining high-quality standards.
  • Provided friendly, attentive service to all guests, fostering a welcoming and comfortable environment.
  • Baked and prepared pastries and other goods daily, ensuring freshness and an appealing presentation.


Hostess

Catfish Kettle
02.2024 - 04.2024
  • Warmly greeted and welcomed guests, creating a welcoming and inviting first impression.
  • Managed seating arrangements and waitlists to ensure efficient guest flow during busy periods.
  • Answered phone calls, took to-go and catering orders, and provided accurate information about menu offerings and restaurant policies.
  • Coordinated with servers and kitchen staff to maintain a smooth operation.

Barista

Starbucks
04.2023 - 02.2024
  • Prepared and served handcrafted beverages and food items.
  • Provided exceptional customer service by engaging warmly with guests and addressing their needs promptly.
  • Worked collaboratively with colleagues to manage high-volume periods and deliver a consistent, positive customer experience.

Barista

Starbucks
01.2021 - 04.2023
  • Assisted in a successful opening of a new Starbucks location.
  • Prepared and served high-quality beverages and treats.

Hostess

Colton's Steak House & Grill
11.2018 - 01.2021
  • Warmly greeted and seated guests.
  • Maintained a waitlist to ensure efficient seating flow.
  • Supported kitchen staff and servers by preparing and delivering orders during peak hours.

Education

Atmospheric Sciences And Meteorology

University of Missouri
Columbia, MO
12-2026

Associate of Arts - General Studies

Mineral Area College
Park Hills, MO
05-2022

High School Diploma -

Farmington Senior High School
Farmington, MO
05-2021

Skills

  • Consistent work performance
  • Possesses strong interpersonal skills
  • Delivers exceptional customer service
  • Cultivates and maintains positive customer relationships
  • Manages multiple priorities, such as balancing between full-time coursework, extracurricular activities, and a part-time job
  • Adaptable
  • Resourceful
  • Driven
  • Patient

Timeline

Barista

Starbucks
05.2025 - 08.2025

Andy's Associate

Andy's Frozen Custard
03.2025 - 05.2025

Budtender

3Fifteen Primo
11.2024 - 03.2025

Barista

Park Avenue Coffee
04.2024 - 07.2024

Hostess

Catfish Kettle
02.2024 - 04.2024

Barista

Starbucks
04.2023 - 02.2024

Barista

Starbucks
01.2021 - 04.2023

Hostess

Colton's Steak House & Grill
11.2018 - 01.2021

Atmospheric Sciences And Meteorology

University of Missouri

Associate of Arts - General Studies

Mineral Area College

High School Diploma -

Farmington Senior High School

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