Emma Abecassis
Weston,FL
Summary
Proven leader at Playa Bowls, adept in team leadership and cash handling, significantly enhancing customer satisfaction and maintaining stringent safety standards. Expert in training and problem-solving, ensuring seamless operations and adherence to company policies. Demonstrates a positive attitude and decision-making capabilities, driving results and minimizing discrepancies.
Overview
2
2
years of professional experience
Work History
Employee
Playa Bowls
05.2022 - 06.2023
- Worked with customers to customize or order a menu offered bowl
- Handled frozen and fresh fruit
- Worked with other employees to complete tasks such as cleaning, producing bowls, and creating smoothies.
Shift Leader
Playa Bowls
06.2023 - 06.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
Education
High School Diploma -
St. Thomas Aquinas High School
Ft. Lauderdale 05.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Flexible Schedule
- Training Assistance
Timeline
Shift Leader
Playa Bowls
06.2023 - 06.2024
Employee
Playa Bowls
05.2022 - 06.2023
High School Diploma -
St. Thomas Aquinas High School