Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Abecassis

Weston,FL

Summary

Proven leader at Playa Bowls, adept in team leadership and cash handling, significantly enhancing customer satisfaction and maintaining stringent safety standards. Expert in training and problem-solving, ensuring seamless operations and adherence to company policies. Demonstrates a positive attitude and decision-making capabilities, driving results and minimizing discrepancies.

Overview

2
2
years of professional experience

Work History

Employee

Playa Bowls
05.2022 - 06.2023
  • Worked with customers to customize or order a menu offered bowl
  • Handled frozen and fresh fruit
  • Worked with other employees to complete tasks such as cleaning, producing bowls, and creating smoothies.

Shift Leader

Playa Bowls
06.2023 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.

Education

High School Diploma -

St. Thomas Aquinas High School
Ft. Lauderdale
05.2024

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Decision-making capabilities
  • Flexible Schedule
  • Training Assistance

Timeline

Shift Leader

Playa Bowls
06.2023 - 06.2024

Employee

Playa Bowls
05.2022 - 06.2023

High School Diploma -

St. Thomas Aquinas High School
Emma Abecassis