Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Abell

Head Guard
Georgetown,KY

Summary

Seasoned Head Guard at Georgetown Pavillion, adept in surveillance techniques and team management, significantly reduced incident rates by implementing innovative safety measures. With a strong focus on public safety and emergency response, fostered a culture of integrity and trustworthiness, enhancing patron satisfaction and staff efficiency.

Overview

3
3
years of professional experience
2
2
Certifications

Work History

Head Guard (Lifeguard)

Geogetown Pavillion
10.2023 - Current
  • Reduced incident rates through proactive risk assessments and timely implementation of preventive measures.
  • Collaborated with management to develop innovative strategies for improving overall facility operations.
  • Managed lifeguard schedules efficiently, ensuring adequate coverage during peak hours and minimizing staff burnout.
  • Mentored new lifeguards, sharing best practices for maintaining safety standards and building strong teamwork skills.
  • Implemented an effective incident reporting system that streamlined documentation processes and facilitated data analysis for continuous improvement.
  • Ensured safety of all patrons by vigilantly monitoring pool activities and enforcing rules consistently.
  • Worked closely with other department heads to align safety protocols and procedures, ensuring a consistent approach across all facilities.
  • Evaluated staff performance regularly, identifying areas for improvement and recommending appropriate professional development opportunities.
  • Enhanced team efficiency by implementing rigorous training programs and performance evaluations.
  • Boosted lifeguard team morale by fostering a supportive work environment and providing regular feedback on performance.
  • Developed strong relationships with community members, promoting a welcoming atmosphere for all pool users.
  • Assisted in the planning and execution of special events, ensuring smooth delivery while maintaining safety standards.
  • Supervised daily pool maintenance tasks including chemical testing, filter cleaning, and equipment checks for optimal performance.
  • Streamlined communication with staff, leading to improved collaboration and quicker response times during emergencies.
  • Maintained clean and safe facilities through diligent inspection routines and prompt reporting of maintenance issues.
  • Organized water safety education programs for community members of all ages to promote responsible swimming habits.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Circulated among visitors, patrons, and employees to preserve order and protect property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
  • Tracked students' progress and gave constructive feedback for skills requiring improvement.
  • Gave private lessons to special needs students and taught floating techniques and treading water.
  • Earned Water Safety Instructor certification and managed beachfront safety.
  • Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
  • Reminded students to practice swimming strokes to develop their skills and improve technique.
  • Provided instruction and assistance to patrons on proper use of recreational equipment.
  • Shared tips with patrons on swimming techniques and strength training.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
  • Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Scanned main areas to monitor for any safety risks.
  • Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
  • Streamlined rescue operations with introduction of new signaling protocols.
  • Monitored water conditions to provide timely warnings about potential hazards.
  • Coordinated with emergency services for swift evacuations during severe weather threats.
  • Developed public safety announcements, enhancing visitor awareness of current conditions.
  • Conducted water quality tests to ensure health standards were met, preventing health issues among swimmers.
  • Led water safety workshops, increasing community knowledge and swimmer confidence.
  • Collaborated with local schools to implement water safety programs, broadening community outreach.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Improved swimmer compliance with safety practices through engaging educational talks.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Attentively monitored swimmers to identify distress.
  • Monitored safety of guests in and around swimming pool.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Lifeguard

Pavilion
06.2021 - 10.2022
  • Responded to emergency situations in a timely, efficient manner.

Education

High School Diploma -

Great Crossing High School
Georgetown, KY
05.2001 -

Skills

Surveillance techniques

Certification

First Aid/CPR Certified

Timeline

Water safety instructor Certification

02-2024

Head Guard (Lifeguard)

Geogetown Pavillion
10.2023 - Current

Lifeguard

Pavilion
06.2021 - 10.2022

First Aid/CPR Certified

06-2021

High School Diploma -

Great Crossing High School
05.2001 -
Emma AbellHead Guard