Emma Adams
Nokesville,VA
Summary
Motivated, empathic and determined psychology and criminal justice college student seeking internship in behavioral analysis of criminals and or in a special victims unit to gain hands-on experience. Psychological knowledge and non judgemental approach to conflict. Offering great critical thinking, communication, and listening skills.
Overview
5
5
years of professional experience
Work History
Law Enforcement Intern
Prince William County Police Department
, VA
07.2023 - 08.2023
- Observed routine patrol operations with officers in order to gain experience and understanding of police procedures.
- Assisted police officers with non-emergency calls and general community relations.
- Worked with the Co-Responder unit of the department, pairing licensed therapists with sworn officers.
- Responded to calls for service from citizens, providing information or assistance as necessary.
- Received emergency and non-emergency telephone calls from public for police, fire or other services.
- Accompanied officers on ride-alongs through high-crime neighborhoods in order to gain an understanding of the area's dynamics.
- Organization of police personnel files.
- Experienced one on one mentoring.
Coach
Vertical Rock Indoor Climbing And Fitness Center
Manassas, VA
09.2019 - 03.2020
- Coached both young adults and children under the age of 8.
- Guided athletes with encouragement and motivation to support climbing routines and overall well-being.
- Established appropriate disciplinary actions when necessary according to established policies.
- Lead guided workouts and stretches to ensure athletic wellbeing and prevent injury.
- Established professional relationships with team members and coaches.
- Created a welcoming environment for all team members and coaching personnel.
Customer Service Associate
Vertical Rock Indoor Climbing And Fitness Center
Manassas, VA
06.2018 - 03.2020
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Conferred with customers by telephone or in person to provide information about products or services.
- Assisted customers with the rock climbing experience.
- Selling merchandise, gym memberships, and club rock climbing team memberships.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Facilitated and lead birthday parties held at Vertical Rock.
- Maintained an organized system for tracking customer interactions and feedback.
Education
Psychology And Criminal Justice
James Madison University
Harrisonburg, VA05-2025
Skills
- Fast Learner
- Multitasking and Organization
- Collaboration
- Leadership
- Critical Thinker
- Active Listening Skills
- Microsoft Office Suite
- Computer Skills
Timeline
Law Enforcement Intern
Prince William County Police Department
07.2023 - 08.2023
Coach
Vertical Rock Indoor Climbing And Fitness Center
09.2019 - 03.2020
Customer Service Associate
Vertical Rock Indoor Climbing And Fitness Center
06.2018 - 03.2020
Psychology And Criminal Justice
James Madison University
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