Summary
Overview
Work History
Education
Skills
Timeline
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Emma Alldredge

St. George,UT

Summary

I am a goal-oriented individual versed in greeting a high-volume of customers and recommending merchandise based on individual requirements. I am skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. I am highly motivated with extensive customer service and sales experience. I am outgoing and have been consistently recognized for sales performance and excellence in customer service. I am reliable and upbeat at my work and a successful sales associate when it comes to promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. I am knowledgeable about product product merchandising, payment processing and cleaning, I am dedicated and dependable in my work ethic with excellent organizational strengths.

Overview

3
3
years of professional experience

Work History

Sales/Stock Associate

World Market Cost Plus
08.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Sales Associate

American Eagle Outfitters, Inc
08.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Donut Decorator

The Dapper Doughnut
06.2020 - 01.2021
  • Baked, decorated and displayed donuts per guidelines.
  • Kept workstation and area around workstation neat and clean.
  • Assisted in ordering products and supplies needed for daily operations.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Trained new staff on food preparation and safety procedures.
  • Cleaned and maintained work areas, equipment and utensils.
  • Removed trash and cleaned kitchen garbage containers.
  • Maintained high personal grooming standards and uniform presentation.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Pushed, pulled and transported large loads and objects.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.

Education

Bachelor of Arts - Individualized Studies

Utah Tech University
St. George, UT
05.2027

GED -

Metropolitan Community College
Omaha, NE
07.2023

Skills

  • Customer Service
  • Excellent People Skills
  • Adapt to Diverse Groups
  • Product and Service Sales
  • Sales Training
  • Social Perceptiveness
  • Time Management
  • Verbal Communication
  • Multitasking Strengths
  • Google Docs
  • Cash Register Operation
  • Money Handling
  • Microsoft Windows
  • Stocking and Replenishing
  • Sales Trends
  • Building Customer Loyalty
  • Cleaning Techniques
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Dressing Room Assistance
  • Team Cooperation
  • Issue Refunds
  • Purchase Packaging
  • Meeting Sales Goals

Timeline

Sales/Stock Associate

World Market Cost Plus
08.2022 - 04.2023

Sales Associate

American Eagle Outfitters, Inc
08.2021 - 12.2021

Donut Decorator

The Dapper Doughnut
06.2020 - 01.2021

Bachelor of Arts - Individualized Studies

Utah Tech University

GED -

Metropolitan Community College

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Emma Alldredge