Emma Allen
New Richland,Minnesota
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
3
3
years of professional experience
Work History
Behavior Modification Assistant
Minnesota Department Of Human Services
07.2024 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Assisted disabled clients to support independence and well-being.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
Direct Support Professional
Alee Services
10.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
Primary Personal Support Staff
Ican
11.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Arts - Human Services And Pre-Social Work
South Central College
North Mankato, MN05-2025
High School Diploma -
Waseca High School
Waseca, Minnesota06.2023
Skills
- Computer skills
- Time management
- Attention to detail
- Relationship building
- Verbal and written communication
- Team collaboration
- Problem-solving
- Support services
- Schedule and calendar management
- Schedule coordination
- Fast learner
- Workload management
- Data confidentiality
Volunteer Experience
- Drug Abuse Resistance Education [D.A.R.E. Program]
- Bible vacation school
- Night to Unite [National Night Out]
- Lutheran offering usher
- Lutheran greeter before service
References
- Megan Johanneck, Program Operations Director, 507-835-9240, Mjohanneck@icanmn.us
- Sandy Schumacher, Business Education Teacher, 507-837-5561, schs@waseca.k12.mn.us
- Jacob Brost, Designated Coordinator, 651-249-0210, jacob.l.brost@state.mn.us
Timeline
Behavior Modification Assistant
Minnesota Department Of Human Services
07.2024 - Current
Direct Support Professional
Alee Services
10.2023 - Current
Primary Personal Support Staff
Ican
11.2021 - Current
Associate of Arts - Human Services And Pre-Social Work
South Central College
High School Diploma -
Waseca High School
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