Emma Allen
Abilene
Summary
Dynamic and results-driven professional with extensive experience in retail environments, excelling in customer service and inventory management. Proven track record in training new hires and enhancing operational efficiency. Recognized for strong cash handling skills and a commitment to maintaining a clean and organized business, fostering positive customer experiences and relationships.
Overview
8
8
years of professional experience
Work History
Used Parts Inventory
Abilene Machine
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Clean, put away, and input part names and numbers into Excel sheets & BC program for parts to be put online.
- Create bill of material sheets for all salvage combines and tractors.
Cashier/Deli Night “Assistant Manager”
West’s Plaza Country Mart
01.2017 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted with cooking, cleaning, ordering, and stocking in deli.
Cashier/Trainer/Inventory Management Coordinator
Loves Travel Stop
09.2020 - 04.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned bathrooms, showers, and sales floor every hour.
- Perform daily counts on different item categories to ensure accurate sales.
- Keep back rooms and sales floor front faced and stocked.
- Assisted running shifts.
Education
High School Diploma -
Abilene High School
Abilene, KS05.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Cash register systems
- Product restocking
- Refunds and exchanges
- Attention to detail
- Inventory management
- New hire training
- Creative problem solving
- Cycle counting
- Error adjustments
Timeline
Used Parts Inventory
Abilene Machine
04.2024 - Current
Cashier/Trainer/Inventory Management Coordinator
Loves Travel Stop
09.2020 - 04.2024
Cashier/Deli Night “Assistant Manager”
West’s Plaza Country Mart
01.2017 - 03.2020
High School Diploma -
Abilene High School
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