Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Arnold

Harrison,OH

Summary


Pharmacy professional with comprehensive expertise in medication management and patient interaction. Adept at maintaining precise medication records and supporting pharmacists in daily operations. Known for team collaboration and adaptability in dynamic environments, ensuring optimal patient care and workflow efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
12.2020 - Current
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Entered patient profile information into computer systems accurately and completely.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Verified accuracy of patient information on prescription orders.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Assisted patients in understanding their medication instructions and usage directions.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Supervised inventory levels to maintain adequate supply of medications and medical supplies.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Administered immunizations according to established guidelines.

Customer Service Cashier

Freddy's Frozen Custard & Steakburgers
08.2018 - 12.2019
  • Resolved customer complaints in a professional manner.
  • Complied with all health and safety regulations while performing job duties.
  • Balanced cash drawers at the end of each shift.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Processed credit card transactions accurately and efficiently.
  • Adhered to health and safety regulations when preparing food items or beverages for guests.
  • Adhered to health codes while preparing food items such as burgers or sandwiches for customers' orders.
  • Adhered to established sanitation standards while preparing food items.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Education

No Degree - Biology

Arizona State University
Tempe, AZ
05-2027

High School Diploma -

William Henry Harrison High School
Harrison, OH
05-2019

Skills

  • Pharmacy operations
  • Problem-solving skills
  • Drug Inventory Control
  • Point of sale systems proficiency
  • Prescription Management
  • New Hire Onboarding
  • Team Collaboration
  • HIPAA
  • Data entry
  • Customer service
  • Attention to detail

Certification

  • Certified Pharmacy Technician
  • Immunization Certified

Timeline

Certified Pharmacy Technician

CVS Pharmacy
12.2020 - Current

Customer Service Cashier

Freddy's Frozen Custard & Steakburgers
08.2018 - 12.2019

High School Diploma -

William Henry Harrison High School

No Degree - Biology

Arizona State University

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