Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PCA (Patient Care Assistant)
Independence Plus
Crookston, MN
07.2022 - Current
Provided emotional support to patients and families during difficult times.
Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
Answered questions from family members regarding patient's condition or care plan.
Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Assisted patients with recreational activities such as reading books or playing board games.
Responded promptly to emergency situations according to established protocols.
Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
Notified senior staff of patient emergencies to optimize outcomes.
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Maintained accurate records of client care services provided on a daily basis.
Resident Assistant
Benedictine Living Community
Crookston, MN
03.2025 - 07.2025
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Provided emotional support to family members during difficult times.
Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
Maintained confidentiality of all patient information according to HIPAA guidelines.
Provided assistance to medical staff during tests, treatments and emergency procedures.
Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Conducted regular rounds to check on patients' safety and proactively address issues.
Reported environmental risks or equipment malfunctions to supervisor.
Education
High School Diploma -
Connections Academy
Minneapolis, MN
06-2024
Skills
Effective communication
Team collaboration
Residential support
Training & Development
Documentation and reporting
Team player
Personal Boundaries Respect
ADL management
Behavioral management
Resident assistance
Relationship building
Incident reporting
Emergency response
Vital signs monitoring
Compassionate communication
Emotional support
Affiliations
Leader
Athletic
Nature Active
Holistic Health Compassion
Empathetic
HealthEnthusiast
Wellness Advocate
Accomplishments
4+ Years Nurse Aide Experience on and off the floor
Virtual Call Center Customer Service Representative at Independence Blue Cross, LLCVirtual Call Center Customer Service Representative at Independence Blue Cross, LLC
Retired and Senior Volunteer Program Coordinator at University Of Minnesota CrookstonRetired and Senior Volunteer Program Coordinator at University Of Minnesota Crookston