Emma Baldarelli
Weymouth,MA
Summary
Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with 4 years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counselor
Gavin Foundation-Eileen's House
07.2022 - 12.2023
- Conducted mental health assessments with clients in order to determine appropriate interventions.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
- Monitored clients' daily activities and responded appropriately when needed.
- Created an environment that was safe, supportive, and conducive to learning for all residents.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
- Facilitated psychoeducational group therapy on various topics related to mental health.
- Implemented therapeutic techniques such as cognitive-behavioral therapy, dialectical behavior therapy, and mindfulness training into practice.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Provided individual and group counseling sessions for clients.
- Developed treatment plans to address client needs.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
House Manager
Gavin Foundation-Eileen's House
Dorchester, MA
08.2022 - 12.2023
- Created processes for maintaining security protocols within the house premises.
- Developed systems for efficient management of daily operations in the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
- Delegated work to staff, setting priorities and goals.
- Assisted with hiring process, including interviewing and training new hires.
Recovery Specialist
Gavin Foundation-Devine Recovery Center
South Boston, MA
12.2020 - 08.2022
- Assisted with the development of relapse prevention strategies for clients.
- Participated in outreach activities within the community aimed at connecting individuals with recovery services.
- Engaged in ongoing professional development opportunities related to addiction counseling practices.
- Organized recovery events for the patients and staff
Behavioral Health Technician
Bedrock Recovery Center
Canton, MA
07.2020 - 12.2020
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Collaborated with multi-disciplinary teams to develop comprehensive treatment plans for patients.
- Monitored patient safety in all areas of the facility.
- Provided crisis intervention services to patients in need.
- Maintained accurate documentation of patient progress and treatments received.
- Facilitated intakes, discharges and program transitions
Service Coordinator
Quirk Volkswagon
Quincy, MA
07.2020 - 01.2021
- Appointment scheduling
- Managed inventory levels of parts used in servicing equipment.
- Reviewed invoices for accuracy prior to submission for payment processing.
- Maintained accurate records of services provided for each client.
Waitress
IHOP
Quincy, MA
07.2019 - Current
- Maintained a clean work station by restocking supplies, wiping down counters.
- Answered questions about menu items, ingredients, and pricing.
- Participated in team meetings to discuss new menu items or changes in policy.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Some College (No Degree) - Human Services
Quincy College
North Quincy, MASkills
- Personal Development Sessions
- Treatment Planning
- Motivational Interviewing
- Mental Health Support/Crisis Intervention
- Exceptional communication skills
Accomplishments
- On track to earn LADC in 2024
- On track to earn Human Services Associates Degree in Aug 2024
Certification
- CPR
- CPI
- TIP
- Substance Abuse Counselor Certified
References
References available upon request.
Timeline
House Manager
Gavin Foundation-Eileen's House
08.2022 - 12.2023
Counselor
Gavin Foundation-Eileen's House
07.2022 - 12.2023
Recovery Specialist
Gavin Foundation-Devine Recovery Center
12.2020 - 08.2022
Behavioral Health Technician
Bedrock Recovery Center
07.2020 - 12.2020
Service Coordinator
Quirk Volkswagon
07.2020 - 01.2021
Waitress
IHOP
07.2019 - Current
Some College (No Degree) - Human Services
Quincy College
- CPR
- CPI
- TIP
- Substance Abuse Counselor Certified
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