Emma Bar
Trophy Club,TX
Summary
A highly motivated finance student at Pace University, located near Wall Street, with a strong foundation in quantitative analysis and Excel proficiency, backed by a Microsoft Master Certification, including advanced expertise in Excel. Skilled in data manipulation, financial modeling, and creating efficient workflows. Proven track record of loyalty and customer service through roles at Dan's Bagel and as a Sales Lead at Journeys Shoe Store, where I led teams, boosted sales, and delivered exceptional customer experiences. Strong math skills and a dedication to driving results in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Employee
Dan's Bagels
08.2021 - Current
- Monitored store performance and identified opportunities for improvement.
- Built and maintained relationships with customers.
- Provided efficient and courteous service to customers.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Used POS system to complete purchases for customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Sales Lead
Journeys Shoes
06.2024 - 08.2024
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Education
Bachelor of Science - Finance
Pace University
New York, NY06.2027
High School Diploma -
Byron Nelson High School
Trophy Club, TX05.2023
Skills
- Mathematical proficiency
- Time Management
- Attention to Detail
- Willingness to learn
- Team Collaboration
- Punctual and Reliable
- Customer Service
Certification
- Microsoft Office Specialist: Expert (Office 2019)
- Microsoft Office Specialist: Microsoft Excel Expert (Office 2019)
- Microsoft Office Specialist: Microsoft Word Expert (Office 2019)
- Microsoft Office Specialist: PowerPoint Associate (Office 2019)
- Microsoft Office Specialist: Outlook Associate (Office 2019)
Timeline
Sales Lead
Journeys Shoes
06.2024 - 08.2024
General Employee
Dan's Bagels
08.2021 - Current
Bachelor of Science - Finance
Pace University
High School Diploma -
Byron Nelson High School
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