Emma Battinich
Storybook Schoolhouse
Chico
3
years of professional experience
Kind, adaptable, and motivated young professional who genuinely enjoys connecting with people and creating positive experiences. Patient, dependable, organized, and detail-oriented, with strong customer service, communication, and problem-solving skills. Eager to learn, contribute to a team, and find a career path where I can grow and discover my passion.
Work History
Teachers Assistant
2 Years 7 Months- Provide attentive supervision to ensure students feel safe, supported, and engaged
- Develop age-appropriate curriculum tailored to each student’s needs, growth, and developmental milestones
- Create stimulating activities that nurture students’ social, emotional, cognitive, and physical development
- Build trusting relationships with parents, communicating about student goals, needs, expectations, and daily experiences
- Respond to phone calls and emails with professionalism and care, connecting families, teachers, and staff
- Maintain accurate attendance, student records, and daily reports to support consistent student care
- Assist administrators with daily operations, documentation, and classroom coordination
- Collaborate with teachers and staff to thoughtfully support each student’s individual needs and classroom goals
Hostess
6 Months- Created a welcoming atmosphere for guests, as measured by positive feedback, by efficiently managing busy weekend and brunch crowds in a fast-paced café environment.
- Processed incoming calls and reservation requests, delivering accurate wait times and personalized service to enhance guest satisfaction.
- Upheld a clean and organized front-of-house area, including the lobby and host stand, in compliance with health and safety regulations.
- Assisted floor staff during busy periods by resetting tables, delivering food, and facilitating communication between front-of-house and back-of-house teams.
- Exhibited strong customer service and problem-solving abilities by effectively addressing guest concerns and creating a positive environment during high-pressure situations.
- Consistently acknowledged by management and returning customers for professionalism, friendliness, and composure during peak service times.
Education
High School Diploma
Skills
Safe food handling
Self-starter
Adaptability
Cooking/baking preparation
Organized
Efficient
Detail oriented
Customer service
Teamwork
Point of sale (POS) systems
Multitasking
Time management
Problem-solving
Communication
Compassionate
Flexibility
Phone etiquette
Basic Computer Literacy
Timeline
Hostess
The Roost
02.2024 - 08.2024Read More
Teachers Assistant
Storybook Schoolhouse
01.2024 - CurrentRead More
Chico High School
High School Diploma
Read More