Emma Bayer
Vacaville,CA
Summary
Professional and friendly worker who prioritizes providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Reliable, organized, and detail oriented with proven ability to manage multiple tasks efficiently. Skilled in clear communication and proactive problem solving, poised to enhance client satisfaction and contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
My Retreat Day Spa
08.2019 - Current
- Greeted and assisted visitors, providing exceptional customer service and support.
- Scheduled appointments and maintained accurate calendar for staff members.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Team Member
Bath & Body Works
05.2024 - 12.2024
- Worked well with teammates and accepted coaching from management team.
- Collaborated with management to streamline inventory restocking processes, maximizing store efficiency.
- Assisted customers with product inquiries, enhancing overall satisfaction through effective communication.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Server Assistant
Outback Steakhouse
12.2022 - 08.2023
- Assisted servers in delivering exceptional customer service and ensuring guest satisfaction.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
- Optimized restaurant flow on busy nights, effectively coordinating with hosts and servers for smooth seating and service.
- Greeted customers warmly to provide exceptional customer service.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06-2023
No Degree - Pre- Nursing/ Genral Education
CSU Chico
Chico, CAGED -
Sacramento City College
Sacramento, CASkills
- Problem-solving skills
- Team collaboration
- Leadership
- Costumer Service
Languages
English
Native or Bilingual
ASL
Full Professional
Timeline
Team Member
Bath & Body Works
05.2024 - 12.2024
Server Assistant
Outback Steakhouse
12.2022 - 08.2023
Front Desk Receptionist
My Retreat Day Spa
08.2019 - Current
High School Diploma -
Vacaville High School
No Degree - Pre- Nursing/ Genral Education
CSU Chico
GED -
Sacramento City College