Emma Benbrook
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Weekly Activities Coordinator
BYU-Idaho Laser Tag
Rexburg, ID
04.2023 - 07.2023
- Set up and tear down inflatables, flex screens, and tents in a timely manner.
- Answer any questions patrons may have and assist with their needs.
- Make sure the players are adhering to all safety rules and using the equipment correctly.
- Solve any problems quickly and efficiently.
Telephone Survey Interviewer
Clear Insights
Rexburg, ID
02.2023 - 04.2023
- Followed scripted questionnaires verbatim to collect research data.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
- Elicited comments from individuals surveyed and accurately recorded comments.
- Explained survey objectives and procedures to interviewees.
Checker
Hy-Vee
Lee's Summit, MO
08.2022 - 12.2022
- Restocked and organized merchandise in front lanes.
- Processed both cash and card purchases and returns.
- Performed checks to determine most accurate pricing.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Identified produce items and input corresponding PLU codes.
- Assisted with unloading customer carts onto conveyor belt.
- Checked personal identifications during alcohol and tobacco sales.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
Retail Sales Associate
Petland
Blue Springs, MO
06.2022 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Utilized upselling techniques to promote additional products and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Froster
Nothing Bundt Cakes
Lee's Summit, MO
10.2021 - 06.2022
- Frosted cakes according to customer instructions.
- Maintained clean workspace.
- Made sure display case was stocked at all times.
- Washed dishes at the end of shift.
- Made sure we had frosted cakes in each flavor in the chiller.
Education
No Degree - Not Decided
Brigham Young University - Idaho
Rexburg, ID07.2028
Skills
- Customer Inquiries
- Student Interaction
- Problem Solving
- Explaining Guidelines
- Working Quickly
- Staying on Task
- Maintaining Clean Work Areas
- Cash Register Operations
- Inventory Coordination
- Customer Experience
Timeline
Weekly Activities Coordinator
BYU-Idaho Laser Tag
04.2023 - 07.2023
Telephone Survey Interviewer
Clear Insights
02.2023 - 04.2023
Checker
Hy-Vee
08.2022 - 12.2022
Retail Sales Associate
Petland
06.2022 - 07.2022
Froster
Nothing Bundt Cakes
10.2021 - 06.2022
No Degree - Not Decided
Brigham Young University - Idaho