Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Bennett

Dallas,TX

Summary

Accomplished Shift Leader with a proven track record at Tropical Smoothie Cafe, adept in team supervision and customer service management. Excelled in resolving conflicts and enhancing customer satisfaction, leveraging strong communication and cash handling skills. Demonstrated ability to train staff and maintain high safety standards, contributing to a cohesive workplace culture.

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.

Overview

1
1
year of professional experience

Work History

Shift Leader

Tropical Smoothie Cafe
01.2024 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Cashier

Piggly Wiggly Supermarket
03.2023 - 08.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

YOUTH ENRICHMENT PROGRAM
Andalusia, AL
10.2023

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Strong verbal and written communication
  • Creative problem solving
  • Customer service management
  • Team supervision
  • Conflict resolution

Timeline

Shift Leader

Tropical Smoothie Cafe
01.2024 - 08.2024

Cashier

Piggly Wiggly Supermarket
03.2023 - 08.2023

High School Diploma -

YOUTH ENRICHMENT PROGRAM
Emma Bennett