Emma Berg
36 N Park St Madison,WI
Summary
Versatile professional with a background in childcare, hospitality, and administration. Quick learner, adaptive, and excels in dynamic environments— proven interpersonal and communication skills from nanny and customer service roles combining compassion with a strong work ethic for a positive contribution.
Overview
3
3
years of professional experience
Work History
Summer Nanny
Brittany Gudex
Oshkosh, WI
05.2021 - 09.2023
- Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
- Adapted easily to different environments while remaining patient under pressure.
- Collaborated with parents on creating goals for their children's development and growth.
Summer Waitress
Dockside Tavern
Oshkosh, WI
05.2022 - 08.2023
- Developed positive relationships with regular customers through friendly conversation.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Followed all safety and sanitation regulations when handling food or drinks.
Receptionist
Nail Bar Milwaukee
Milwaukee, WI
01.2023 - 05.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Updated and recorded customer or client information to maintain accounts.
Retail Customer Service Associate
North Face
Oshkosh, WI
11.2021 - 05.2022
- Maintained high levels of customer service satisfaction.
- Assisted in the organization of merchandise on store shelves.
- Handled customer inquiries, complaints, and returns courteously and promptly.
Receptionist
Sport Clips
Oshkosh, WI
04.2020 - 10.2020
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Bachelor of Science - Psychology
University of Wisconsin - Madison
Madison, WI05-2026
High School Diploma -
Oshkosh West High School
Oshkosh, WI05-2022
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Educational Support
- Social Integration
- Scheduling
- Adaptability
- Emotional Intelligence
- Time Management
- Teamwork & Communication
Affiliations
Leadership Experience
- Top Soccer: Mentor for children with disabilities
- Captain of High School Soccer Team
- Green Team: Event/ media coordinator for High School Club
Volunteer Experience
- UW Cardiac on Campus- provided free EKG screenings
- Zion Church
- Father Carr's
- Shawn Berseth Memorial Fund
Timeline
Receptionist
Nail Bar Milwaukee
01.2023 - 05.2023
Summer Waitress
Dockside Tavern
05.2022 - 08.2023
Retail Customer Service Associate
North Face
11.2021 - 05.2022
Summer Nanny
Brittany Gudex
05.2021 - 09.2023
Receptionist
Sport Clips
04.2020 - 10.2020
Bachelor of Science - Psychology
University of Wisconsin - Madison
High School Diploma -
Oshkosh West High School
University of Wisconsin - Milwaukee
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