Emma Berry
Ogden,UT
Summary
Driven Veterinary Technician with a proven track record at Canyon View Cares Animal Hospital, showcasing exceptional multitasking abilities and compassionate client support. Excelled in surgical assistance and diagnostic sampling, enhancing patient care and clinic efficiency. Demonstrated leadership in improving operational workflows at SeaQuest, significantly boosting guest satisfaction through strategic communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Veterinary Technician
Canyon View Cares Animal Hospital
06.2023 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Direct Support Professional
Chrysalis
03.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Assistant Guest Services Manager
SeaQuest
07.2022 - 02.2023
- Contributed ideas towards continuous improvement efforts within the department resulting in better workflows and operational excellence.
- Implemented upselling strategies that increased revenue from additional services and amenities.
- Provided backup support for Guest Services Manager during peak periods or when needed due to absence or high workload situations.
- Improved communication between departments, fostering a positive work environment and enhancing overall hotel operations.
- Streamlined front desk processes for improved efficiency and reduced wait times for guests.
- Enhanced guest satisfaction by promptly addressing and resolving their concerns and inquiries.
Education
Associate of Science - General Studies
Utah State University
Logan, UT05.2024
Certificate of Animal Sciences - Veterinary Technology
Bridgerland Applied Technology College
Logan, UT06.2023
Marine Biology
Eckerd College
St. Petersburg, FLHigh School Diploma -
Weber High School
Ogden, UT05.2021
Skills
- Intravenous catheterization
- Medication Administration
- Surgical Assistance
- Medical History Collection
- Emergency and preventive care
- Diagnostic sampling
- Complex Problem-Solving
Timeline
Veterinary Technician
Canyon View Cares Animal Hospital
06.2023 - Current
Direct Support Professional
Chrysalis
03.2023 - Current
Assistant Guest Services Manager
SeaQuest
07.2022 - 02.2023
Associate of Science - General Studies
Utah State University
Certificate of Animal Sciences - Veterinary Technology
Bridgerland Applied Technology College
Marine Biology
Eckerd College
High School Diploma -
Weber High School
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