Emma Biniakewitz
Huntington,NY
Summary
Dynamic and adaptable professional with extensive experience in customer service and event coordination. Proven ability to enhance guest satisfaction through strong interpersonal skills and effective problem resolution. Fluent in Spanish, I excel in fast-paced environments, ensuring seamless operations and memorable experiences for clients.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Catering Staff
Hasson Catering
Manhasset, USA
06.2025 - Current
- Enhanced guest satisfaction by proactively addressing needs and ensuring seamless event operations
- Coordinated with team members to facilitate efficient event execution
- Delivered responsive customer service by promptly addressing guest inquiries and requests
- Assisted with event setup, food service, and cleanup for large gatherings
- Delivered food and beverages to guests during events, ensuring timely service and satisfaction.
Receptionist
Blo Me Away dry bar
East Northport, USA
03.2025 - 11.2025
- Managed front desk operations, ensuring smooth appointment scheduling and prompt customer inquiries resolution
- Scheduled appointments and coordinated services
- Handled phone inquiries and provided information about services offered.
- Handled cash and credit card transactions with accuracy
Server
Playa Bowls- Woodbury
Woodbury, USA
01.2025 - 07.2025
- Executed food and drink orders efficiently to ensure accurate and timely service
- Maintained cleanliness of work area by consistently cleaning surfaces and organizing supplies to enhance guest experience
- Dealt with cash and credit card system
Server/Busser
Royalton on the Greens
Melville, USA
08.2024 - 02.2025
- Facilitated efficient restaurant operations through prompt service and effective teamwork
- Took food and drink orders proficiently
- Provided exceptional customer service to enhance dining experiences.
- Coordinated table assignments and ensured timely service to enhance guest satisfaction.
- Ensured cleanliness of work area by regularly sanitizing surfaces and organizing supplies.
- Handled cash and credit card transactions accurately to maintain financial integrity
Party Organizer
Pump It Up
Great Neck, USA
02.2023 - 07.2024
- Coordinated children's parties and group activities, managing all event logistics for seamless execution
- Ensured guest satisfaction and safety throughout events, addressing concerns promptly
- Dealt with cash and credit card system
- Handled phone calls professionally while assisting customers, providing information and support efficiently
Education
Business Exploratory
Indiana University, Bloomington
Bloomington, IN05-2030
High School -
St. Anthony's High School
South Huntington, NY06-2026
Skills
- Event coordination
- Customer support
- Appointment scheduling
- Cash handling
- Time management techniques
- Problem-solving
- Team building
- Adaptability and flexibility
- Fluent in Spanish
Extracurricular Activities
Friar Faithful (school spirit and leadership), SALT (Student Leadership Team), Support Our Troops (service projects for military members), Habitat for Humanity (community housing builds) Pickleball Club, Special Needs Ministry (assisting individuals with disabilities), Community Outreach Service Club, Soup Kitchen Volunteer (St. Anne's Church, Brentwood NY)
Awards
Duns Scotus Award (11th Grade), Recognition for academic achievement and character
Languages
Spanish
Native/ Bilingual
Certification
- CPR
- W!ise Financial Literacy
Accomplishments
- Duns Scotus
- Honor Roll
Timeline
Catering Staff
Hasson Catering
06.2025 - Current
Receptionist
Blo Me Away dry bar
03.2025 - 11.2025
Server
Playa Bowls- Woodbury
01.2025 - 07.2025
Server/Busser
Royalton on the Greens
08.2024 - 02.2025
Party Organizer
Pump It Up
02.2023 - 07.2024
Business Exploratory
Indiana University, Bloomington
High School -
St. Anthony's High School