Emma Birney
Summary
Nurturing Paraprofessional possessing first-rate communication, organizational and time management abilities. In-depth knowledge of early childhood education and development and age-appropriate instructional practices. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pre-school Paraprofessional
Interboro School District
02.2023 - Current
- Enhanced preschoolers'' social skills by implementing collaborative group activities and encouraging positive interactions.
- Supported children''s emotional development through compassionate listening and empathetic communication strategies.
- Boosted student engagement with hands-on learning experiences, incorporating sensory play and creative art projects.
- Assisted lead teacher in creating individualized lesson plans to accommodate diverse learning needs and abilities.
- Documented student progress through timely observation notes, providing valuable information for parent-teacher conferences and report cards.
- Contributed to the development of a safe, nurturing environment by maintaining cleanliness standards and ensuring child safety measures were followed.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Guided small group instruction to provide targeted support for students needing additional assistance or enrichment opportunities.
- Maintained open lines of communication with parents through regular updates on their child''s progress, challenges, and achievements.
- Implemented accommodations for students with special needs, collaborating closely with specialized staff members to ensure equal access to curriculum materials.
- Served as a positive role model for students by consistently demonstrating patience, respectfulness, and enthusiasm towards learning experiences.
Bartender
Tom And Jerry's
04.2022 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Middle School Volleyball Coach
Interboro School District
10.2023 - 11.2023
- Enhanced player performance by implementing customized training programs tailored to individual strengths and weaknesses.
- Developed team strategies for games, resulting in improved overall success and a higher win ratio.
- Fostered a positive team environment, promoting sportsmanship and camaraderie among players.
- Organized regular practice sessions, ensuring consistent skill development and progress.
- Established clear expectations for player behavior both on and off the court, leading to increased discipline and focus during games.
- Provided constructive feedback to players after each game, enabling them to refine their techniques and strategies for future matches.
- Coordinated with parents to address concerns or questions about their child''s participation in the program.
- Managed equipment inventory, ensuring all necessary resources were available for successful practices and games.
Server/Bartender/Restaurant Hostess
Barnaby's Aston
08.2021 - 12.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Nanny
Private Family Client
08.2020 - 08.2021
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Sales Associate
Traub's Bakery
01.2016 - 06.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Business Administration
Eastern University
Wayne, PA12.2022
Skills
- Data Collection and Analysis
- Conflict Resolution
- Flexible Thinking
- Team Collaboration
- Time Management
- Appointment Scheduling
- Product Knowledge
- Client Relations
Timeline
Middle School Volleyball Coach
Interboro School District
10.2023 - 11.2023
Pre-school Paraprofessional
Interboro School District
02.2023 - Current
Bartender
Tom And Jerry's
04.2022 - Current
Server/Bartender/Restaurant Hostess
Barnaby's Aston
08.2021 - 12.2022
Nanny
Private Family Client
08.2020 - 08.2021
Sales Associate
Traub's Bakery
01.2016 - 06.2020
Bachelor of Science - Business Administration
Eastern University
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