Emma Bisaillon
Bristol
Summary
Friendly and reliable worker with exceptional communication and multi-tasking skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons, and working individually or as a team.
Overview
4
4
years of professional experience
Work History
On Demand Retail Associate
Target
07.2024 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service Representative
Mount Southington
12.2021 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Military Police
Army National Guard
06.2021 - Current
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Server/Bartender
Flaire Restaurant and Bar
08.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Science - Marketing
American Public University
01-2027
High School Diploma -
Wolcott High School
Wolcott, CT06-2022
Skills
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Service-oriented mindset
Timeline
On Demand Retail Associate
Target
07.2024 - Current
Server/Bartender
Flaire Restaurant and Bar
08.2023 - 07.2024
Customer Service Representative
Mount Southington
12.2021 - Current
Military Police
Army National Guard
06.2021 - Current
Bachelor of Science - Marketing
American Public University
High School Diploma -
Wolcott High School
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