Emma Bishop
Peyton,CO
Summary
Accomplished Supervisor of Operations at UPS, adept in complex problem-solving and organizational skills, significantly enhanced team performance and customer satisfaction. Demonstrated versatility across roles, including expert heavy equipment operation at R.E. Monks Construction, showcasing a commitment to safety and efficiency. Eager to apply a results-driven approach and proficient cyber communication skills in dynamic environments.
Overview
7
7
years of professional experience
Work History
Heavy Equipment Operator
R.E. Monks Construction
06.2022 - Current
- Met project demands consistently through careful and consistent operation of heavy equipment.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Operated machining equipment safely with team of operators.
Heavy Equipment Operator
IHC Scott’s
03.2021 - 05.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Supervisor of Operations
UPS
05.2020 - 10.2021
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development. Ensuring successful completion of projects and meeting deadlines.
Kennel Technician
Valhalla
04.2018 - 08.2020
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Supported seamless check-in and check-out process for pets, minimizing stress for animals and owners with efficient, caring service.
Education
High School Diploma -
Bennett High School
Bennett, CO05.2020
Skills
- Career Oriented
- Complex Problem-Solving
- Time Management
- Active Listening
- Organizational Skills
- Eager to Learn
- Proficient in Cyber Communication
Timeline
Heavy Equipment Operator
R.E. Monks Construction
06.2022 - Current
Heavy Equipment Operator
IHC Scott’s
03.2021 - 05.2022
Supervisor of Operations
UPS
05.2020 - 10.2021
Kennel Technician
Valhalla
04.2018 - 08.2020
High School Diploma -
Bennett High School
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