Emma Blackburn
Quality Management Supervisor
Hazel Green,AL
Summary
Experienced Quality Management Supervisor with 6+ years working in the manufacturing industry. Providing knowledge and skills that are extensive in quality protocols and procedures, including ISO 9001 and ISO 13485. With a strong passion to become a hands-on asset to a valued company, my proven results of improving efficiency and increasing productivity, using lean manufacturing to reduce cost. An adept multi-tasker, handling several workplace responsibilities with accuracy, while following all commitments and deadlines. Visionary leader who inspires others to achieve extraordinary results, leading 24 to 32 inspectors towards professional and team success. Works exceptionally well with safety requirements and customer service as the top priority. Recognized for displaying integrity, being adaptable, resourceful, reliable, detail and goal-oriented by peers and clients.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Project Supervisor
Stratosphere Quality LLC
Huntsville, AL
05.2022 - Current
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Created work instructions about projects, corporate strategies and upcoming projects to stakeholders in quarterly newsletter.
- Adjusted project plans or instructions to account for dynamic targets, staffing changes and operational specifications.
- Partnered with project team members to identify and quickly address problems.
- Supervised project areas with 24 team members, offering constructive feedback, through auditing and coaching, regarding work performance.
- Provided status updates for projects, delivering information to all stakeholders.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Monitored timelines and flagged potential issues to be addressed.
- Defined improvements to project work plans by creating detailed budgets, schedules and cost estimates for clients.
- Updated customers and senior leaders on progress and flow-outs.
- Saved time by creating and implementing countermeasures for nonconformances during the project.
- Maintained high safety standards by following policies, procedures and protocols outlined by the company, customer, OSHA and EPA.
- Delivered completed projects on time by prioritizing multiple tasks.
- Prepared all supplies and equipment needed for daily projects on the job site.
- Trained employees on the work instructions, safety procedures and protocols as directed by company regulations.
- Delegated manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
Quality and Production Supervisor
Vuteq
Huntsville, AL
12.2021 - 05.2022
- Coordinated cost effective preproduction by coordinating with manufacturing and engineering departments.
- Coordinated and supervised assembly work for assembly crews.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Developed production and inventory reports for management and sales managers each quarter.
- Recorded theninput data to create updated status reports for quick reference of project progress and deadlines.
- Reviewed in-house stock to determine materials availability for production jobs.
- Documented production data for accurate and efficient recordkeeping.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed supply problems and developed creative solutions to prevent delays.
- Communicated scheduling with 30 employees to promote on-time delivery.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Collaborated with manufacturing and engineering departments to handle cost-effective preproduction.
- Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
- Successfully identified discrepancies and recommended changes to inventory to increase profits.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Lead Certified Operator
Polaris
Tanner, AL
11.2020 - 05.2022
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Unloaded trucks and rail cars and moved materials to staging area.
- Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Checked items against documentation for accuracy.
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Unloaded materials and goods at designated locations for best project availability.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Transported goods between warehouse locations according to shipment and storage needs.
- Packed items into appropriate containers for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Monitored production schedule to keep proper amount of inventory on hand.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Changed out forklift batteries and connected batteries to battery charger.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Communicated with floor managers to determine merchandise placement.
- Manually counted Number of picked and packaged orders for any loss.
Zone Leader
Steelcase
Athens, AL
07.2017 - 11.2020
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
- Reported production malfunctions to managers and production supervisors.
- Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
- Inspected products and worker progress throughout production.
- Collected production samples regularly and performed detailed quality inspections.
- Estimated financial requirements of new projects.
- Prepared and collection production reports.
- Recorded, analyzed and distributed statistical information.
- Specified quality requirements of raw materials with suppliers.
- Implemented new quality assurance and customer service standards.
- Monitored staff organization and suggested improvements to daily functionality.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Determined quality department standards, practices and procedures.
- Tracked quality issues with external customers, suppliers and internal plant operations.
- Established and tracked quality department goals and objectives.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
Education
High School Diploma -
Clements High School
Athens, AL 08.2002 - 05.2006
BBA - Business Administration And Management
Calhoun Community College
Tanner, AL 08.2007 - 06.2011
Skills
Expert in Microsoft Office
Expert in Microsoft Word
Expert in Microsoft Excel
Expert in Outlook
Expert in CAD
Expert in SAP
Expert in ERP
Expert in QMS
Project Planning
Performance Evaluations
Project Management
Lean Manufacturing and Design
Staff Management
Schedule Coordination
Presentation Skills
Analytical and Critical Thinking
First Aid/CPR
Clerical Support
Cultural Awareness
Attention to Detail
Excellent Communication
Document Management
Data Management and Analysis
Project Management and Leadership
Manufacturing
Assembly
Product Development
Quality Assurance
Quality Inspection
Calipers
Gage and Gauges
Elcometer
Micrometer
Coordinate Measuring Machine
Safety
Fabrication
CNC
Blueprint Reading
Welding
Six Sigma
5S
Project Scheduling
Delegation
Negotiation
Scope Management
Customer Service
Organization
Data Collection and Entry
Timeline
Project Supervisor
Stratosphere Quality LLC
05.2022 - Current
Quality and Production Supervisor
Vuteq
12.2021 - 05.2022
Lead Certified Operator
Polaris
11.2020 - 05.2022
Zone Leader
Steelcase
07.2017 - 11.2020
BBA - Business Administration And Management
Calhoun Community College
08.2007 - 06.2011
High School Diploma -
Clements High School
08.2002 - 05.2006