Emma Blankenship
Ironton
Summary
Compassionate support staff with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
5
5
years of professional experience
Work History
Mental Health Support Staff
Lawrence County Recovery LLC.
08.2023 - Current
- Create and manage client appointments for; Mental Health Assessment, Medical Management, Hep C treatment, Vivitrol Treatment, Primary Care, Coordinate linkages to needed services based on client needs,.
- Collaborated and coordinated needs of clients with mental health therapist, medical management team, and various outside entities.
- Provided crisis intervention and support to clients in need.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Facilitated support groups for clients to discuss issues related to mental health.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Educated clients and families about mental health issues, treatments and resources.
- Provided case management services to monitor client access to resources and services.
- Administered psychological tests and assessments to determine client needs.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
Part time Advocate
Doves of Gateway
11.2022 - 07.2023
- Assist petitioning EPO, Conduct Children’s groups
- Preform intake Assessments.
- Crisis Intervention, Safety Planning.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
- Conducted pre-screening activities to determine eligibility for supportive services.
Full-time Field Placement- Internship
Rowan County Specialty Courts
01.2022 - 05.2022
- Attended Drug court and staffing’s,
- Observed individual client meetings, Field client case notes
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Part-time Field Placement- Internship
Edgewater Recovery LLC.
01.2021 - 05.2021
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Part-time Field Placement – Internship
Job and Family Services
09.2019 - 12.2019
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
Education
Masters' of Social Work - Social Work
Campbellsville University
Campbellsville, Kentucky08.2024
Bachelor of Social Work (BSW) -
Morehead State University
Morehead, Kentucky05.2022
High School Diploma -
Ironton High School
Ironton, Ohio05.2018
Skills
- Residential support
- Psychoeducation
- Client Engagement
- Outreach Services
- Multicultural Competence
- Boundary Setting
- Resource Linkage
- Building rapport
- Client Support
- Supply Coordination
- Case Management
- Client Advocacy
- Certified in CPR/AED
Timeline
Mental Health Support Staff
Lawrence County Recovery LLC.
08.2023 - Current
Part time Advocate
Doves of Gateway
11.2022 - 07.2023
Full-time Field Placement- Internship
Rowan County Specialty Courts
01.2022 - 05.2022
Part-time Field Placement- Internship
Edgewater Recovery LLC.
01.2021 - 05.2021
Part-time Field Placement – Internship
Job and Family Services
09.2019 - 12.2019
Masters' of Social Work - Social Work
Campbellsville University
Bachelor of Social Work (BSW) -
Morehead State University
High School Diploma -
Ironton High School
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