Emma Bodily
St George,USA
Summary
Dedicated and passionate student at Utah Tech University studying to become a Physical Therapist Assistant. Fluent in Spanish with 15 years of experience, actively involved in community outreach. Committed to utilizing language abilities and academic knowledge to contribute positively to the healthcare industry.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Panda Express
01.2025 - Current
- Delivered exceptional customer service, enhancing guest experience and satisfaction.
- Handled customer inquiries and complaints with professionalism and empathy.
- Maintained cleanliness and organization of front-of-house areas for a welcoming environment.
- Collaborated with kitchen staff to streamline communication during peak hours.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted in training new staff on company policies and service standards.
Assistant Manager
Big 5 Sporting Goods
01.2024 - 12.2024
- Help customers find any items they need
- Provide customer service (English and Spanish)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff, fostering skill development and promoting a collaborative environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Missionary
Church of Jesus Christ
06.2022 - 12.2023
- Trained others in Spanish and missionary work
- Opened new area entailing organizing and put in new data
Cashier
Iceberg
10.2021 - 05.2022
- Helped customers to order and receive their orders
- Provided customer service (English and Spanish)
Group Sales Coordinator; Data Entry, Concessions Supervisor
KOPFC
06.2019 - 06.2021
- Supervised and organized parties and anything that entailed
- Entered in data regarding memberships
- Provided customer service (English and Spanish)
- Helped my employees to work effectively and efficiently
Education
Associate of Arts - Physical Therapist Assistant
Utah Tech University
12-2024
Skills
- Organized
- Fast learner
- Persistent
- Communication skills
- Compassionate
- Leader
LANGUAGES
English
Spanish
Timeline
Front of House Employee
Panda Express
01.2025 - Current
Assistant Manager
Big 5 Sporting Goods
01.2024 - 12.2024
Missionary
Church of Jesus Christ
06.2022 - 12.2023
Cashier
Iceberg
10.2021 - 05.2022
Group Sales Coordinator; Data Entry, Concessions Supervisor
KOPFC
06.2019 - 06.2021
Associate of Arts - Physical Therapist Assistant
Utah Tech University
Similar Profiles
Carl Erick TipdasCarl Erick Tipdas
Kitchen Help at Panda Restaurant Group, Inc., Panda ExpressKitchen Help at Panda Restaurant Group, Inc., Panda Express
Tristan BarberiTristan Barberi
Cook at Panda Restaurant Group, Inc., Panda ExpressCook at Panda Restaurant Group, Inc., Panda Express
Orlando NavarroOrlando Navarro
Cook at Panda Restaurant Group, Inc., Panda ExpressCook at Panda Restaurant Group, Inc., Panda Express
Rudy AlfonsoRudy Alfonso
General Manager at Panda Restaurant Group, Inc., Panda ExpressGeneral Manager at Panda Restaurant Group, Inc., Panda Express
Bonny CornejoBonny Cornejo
Help Desk Program Specialist at Utah Department of Workforce ServicesHelp Desk Program Specialist at Utah Department of Workforce Services