Emma Bond
Charlotte,NC
Summary
Motivated and detail-oriented Business Administration student with strong analytical, technical, and leadership skills. Skilled in transforming raw data into actionable insights through Excel dashboards, SQL queries, and visualization tools such as Power BI and Tableau. Proven success in optimizing retail operations and service performance through data-driven analysis and KPI tracking. Currently pursuing a career in data analytics, with hands-on experience in building business intelligence dashboards that improve decision-making and operational efficiency. Recognized for a 3.9 GPA, strong communication skills, and a professional mindset aligned with corporate standards in finance and analytics.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Retail Associate
Lidl US
01.2025 - Current
- Built an interactive Excel dashboard analyzing store KPIs, (Excel Data Analytics Project): Lidl Dashboard, visualizing sales, foot traffic, and departmental performance.
- Used SQL and VLOOKUP to merge POS and product data, (Data Cleaning & Integration Project), improving data consistency and analysis speed.
- Assisted customers with product selection and inquiries, ensuring high satisfaction levels.
- Maintained store appearance through effective merchandising and inventory management practices.
Assistant Manager
Valvoline
01.2024 - 01.2025
- Created an Excel performance tracker to analyze revenue and upsell patterns across teams. (Valvoline Service KPI Dashboard, Excel Analytics Project).
- Developed a Power BI mock dashboard to visualize monthly service metrics and training impact. (Valvoline Power BI Dashboard Project).
- Supervised daily operations to ensure adherence to company policies and safety standards.
- Trained and mentored over 30 new team members on service protocols and best practices.
Front Desk Associate
European Wax Center
2022 - 2023
- Analyzed daily sales data in Excel to identify peak hours and product trends.
- Built Tableau prototype dashboard to visualize client traffic and service performance. (Client Performance Dashboard Project)
- Provided exceptional customer service, addressing client inquiries and resolving concerns promptly.
- Implemented scheduling systems to optimize appointment bookings and reduce wait times by 25%.
Education
Associate in Arts - College Transfer Program
Stanly Community College (SCC)
Albemarle, NC05.2025
B.S. - Business Administration – Concentration: Data Analytics
University of North Carolina At Charlotte (UNCC)
Charlotte, NC05.2027
Skills
- Tools: Python, SQL, Excel, Google Sheets, Tableau, Power BI
- Analytics: Data Cleaning & Preparation, PivotTables, Dashboards, Forecasting, Statistical Analysis
- Business: Problem Solving, Leadership, Customer Insights, Process Optimization
Certification
- Google Data Analytics
- Business Communication Foundations
- Leadership and Management Essentials
- Project Management Principles and Practice
Timeline
Retail Associate
Lidl US
01.2025 - Current
Assistant Manager
Valvoline
01.2024 - 01.2025
Front Desk Associate
European Wax Center
2022 - 2023
Associate in Arts - College Transfer Program
Stanly Community College (SCC)
B.S. - Business Administration – Concentration: Data Analytics
University of North Carolina At Charlotte (UNCC)